royallondon.com

4.6
4.6 Based on 604 reviews

Royal London is a purpose-driven modern mutual, helping our customers, members and wider society protect today and invest in tomorrow. The UK’s largest mutual life insurance and pensions company. Award winning products and services....

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Average Rating

4.6

/
5

604 Reviews

5 Star
86%
4 Star
5%
3 Star
2%
2 Star
1%
1 Star
6%

Filtered Reviews

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Review Time

Terry M
Clear and precise details

Clear and precise details, quick and informative

5
Date of experience: Nov 24, 2025
Norman Crawford
Kiara was very helpful

Kiara was very helpful, patient and professional.

5
Date of experience: Nov 24, 2025
Jacqueline A Hughes
Your representative took time to…

Your representative took time to clearly explain how account works. Telling me what I can and can’t do with my account.

5
Date of experience: Nov 24, 2025
Wendy
My IFA mucked up and I got hit with a…

My IFA mucked up and I got hit with a big tax bill but Mary-Theresa was great. Very informative and sent me the documents to get a rebate. Thank you

5
Date of experience: Nov 24, 2025
Keith Gay
Financial issue sorted very easily

I called Royal London with a personal financial issue, Sarah Mounfield took my call and listened sympathetically to my issue and with out giving me advice made the call relaxed with clear information. Every company should have staff like Sarah.

5
Date of experience: Nov 24, 2025
AP Dawson
Nice lady

Nice lady, she very patient with an old man with a an aged brain not running on all cylinders.

5
Date of experience: Nov 24, 2025
First Class Service

I had a complex case to process for a mutual client and Kiara provided an excellent service.Kiara kept me updated with progress and took ownership of the case through to completion.

5
Date of experience: Nov 24, 2025
Harriet Bacon
Great service

I spoke to Michelle Wheawall about my pension transfer and she was extremely helpful and reassuring.

5
Date of experience: Nov 24, 2025
Geoff Webb
I have just spoken to Anne Dell at…

I have just spoken to Anne Dell at Royal London , who politely and clearly explained my options regarding my Royal London Pension.I would recommend both Anne & Royal London to anyone needing advice on their financial future Thank You Anne x

5
Date of experience: Nov 24, 2025
David Warren
Pension

The information given although my phone call took a long time to be answered the information given was useful

4
Date of experience: Nov 24, 2025

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Business Details

  • Royal London is a purpose-driven modern mutual, helping our customers, members and wider society protect today and invest in tomorrow. The UK’s largest mutual life insurance and pensions company. Award winning products and services.

  • language https://www.royallondon.com/

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