Review Time
Kiara Bailey, what a treat to talk to her, kind , understanding , polite and great knowledge what she was doing . To actually talk to a call centre where I could understand every word she was saying....my wife and I thought Kiara was amazing, we all even had a laugh .can't praise her enough
Georgia was very clear and helpful. She explained all the figures that had been confusing me. Georgia was also very helpful when my husband had additional queries. Thank you very much for making time for us Georgia.Ruth and Ben Bradshaw
Customer service was amiable and very efficient. Anwara Begum was very patient and resolved my enquiry in a friendly manner. She ensured I had and understood all the details she was able to provide. Anwara also ensured that the details provided completely satisfied my needs.
As a contact I had the pleasure of having Jane Webb from the Bureau . Jane was reassuring, professional in approach and she had the ability and knowledge to confidently answer all of my queries in a nice simple pragmatic and informative manner. Above all I felt in safe hands with someone I believe had my interests at heart and who was able to explain things so well.Thank you Jane, a pleasure to speak with you.The service the Bureau provided has left me with a good understanding of the procedures, processes and options that are open to me.
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Royal London is a purpose-driven modern mutual, helping our customers, members and wider society protect today and invest in tomorrow. The UK’s largest mutual life insurance and pensions company. Award winning products and services.
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