Categories
Businesses
Blog
royallondon.com

royallondon.com

4.6
4.6 Based on 604 reviews

Royal London is a purpose-driven modern mutual, helping our customers, members and wider society protect today and invest in tomorrow. The UK’s largest mutual life insurance and pensions company. Award winning products and services....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Visit Website Write a review

Average Rating

4.6

/
5

604 Reviews

5 Star
86%
4 Star
5%
3 Star
2%
2 Star
1%
1 Star
6%
Advertisement

Filtered Reviews

Filter Reviews

Review Time

Anne Faulds
Great Customer Service

Conversation was very professional but with a human touch. Debbie is very good at her job and was very infornative. This was a good Customer Service experience.

5
Date of experience: Nov 25, 2025
Customer
A Pleasure!

Easy upload system for any application forms - excellent communication and friendly attentive staff - a real pleasure to deal with Royal London

5
Date of experience: Nov 25, 2025
Teresa Sullivan
Very professional manner fully…

Very professional manner fully knowledgeable and knew exactly what I required. Very polite at all times throughout the call which resulted in my requirements being met quickly and efficiently. Thank you Mike !!

5
Date of experience: Nov 25, 2025
Advertisement
June Quinn
Great service all the way

5
Date of experience: Nov 25, 2025
DRS
Alison was very polite and courteous, a pleasure to speak to.

Alison was very polite and curtious

5
Date of experience: Nov 25, 2025
Joshua Pitch
Terrible customer service

Terrible customer service, slow at doing anything - avoid at all costs! I put a request in to transfer my pension into a SIPP and they are delaying the process, trying to find out my SIPP providers fees and all sorts which is none of their business. Under the pensions freedom act 2015, we all have the right to take control of our pensions, the request was made almost 5 weeks ago, my other pension provider (Scottish widows) actioned this in 10 days. No excuse. I will be taking legal action to recover the financial loss from this

1
Date of experience: Nov 25, 2025
Customer
Swift and expertly done

Swift and expertly done , chloe was great and gave plenty of relevant information that was required , very polite and a delight to deal with

5
Date of experience: Nov 25, 2025
Norman Crawford
Kiara was very helpful

Kiara was very helpful, patient and professional.

5
Date of experience: Nov 24, 2025
CINDY PHELPS
Precise and Informative

I spoke to a very pleasant lady. Very helpful and very explanatory regarding my request and information.Excellent service.

5
Date of experience: Nov 24, 2025
Terry M
Clear and precise details

Clear and precise details, quick and informative

5
Date of experience: Nov 24, 2025
Advertisement

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Advertisement

Business Details

  • Royal London is a purpose-driven modern mutual, helping our customers, members and wider society protect today and invest in tomorrow. The UK’s largest mutual life insurance and pensions company. Award winning products and services.

  • language https://www.royallondon.com/

More Businesses

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More