royallondon.com

4.6
4.6 Based on 604 reviews

Royal London is a purpose-driven modern mutual, helping our customers, members and wider society protect today and invest in tomorrow. The UK’s largest mutual life insurance and pensions company. Award winning products and services....

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Average Rating

4.6

/
5

604 Reviews

5 Star
86%
4 Star
5%
3 Star
2%
2 Star
1%
1 Star
6%

Filtered Reviews

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Review Time

Ryan Moffat
Very helpful and knowledgeable

Very helpful and knowledgeable Rhonda Davies answered all my questions and Queries that I had.

5
Date of experience: Nov 19, 2025
MRNEILRILEY
Fantastic friendly professional…

Fantastic friendly professional knowledgeable service from Alison Hooton . Thank you

5
Date of experience: Nov 19, 2025
Catherine Davis
I gave this score due to my query being resolved

I gave this score due to my query being cleared up by MikaelaGergova she was patient and helpful. I did not need to proceed with a complaint

5
Date of experience: Nov 19, 2025
Manjit Kaur
Really quick and speedy service

Really quick and speedy service. Everything went smoothly without any issues

5
Date of experience: Nov 19, 2025
Sarah Evans
Really efficient and helpful lady

Really efficient and helpful lady, RHONDA DAVIES who helped my source pertinent information and ensured my call was handled professionally and fully

5
Date of experience: Nov 19, 2025
Nic Cooper
Beth was excellent today !

Beth was excellent in helping me navigate withdrawing money from my pension. Very professional, patient and polite

5
Date of experience: Nov 19, 2025
Denise Anthony
Pramod Nair is an asset to your call…

Pramod Nair is an asset to your call line. From the start of the call to the end, he supported me in navigating the information and changes I required. Moreover, his warmth and perception at a time for me of personal difficulty, provided reassurance and restored my faith in people. Thank you Pramod, your kindness made one of my many tasks straightforward.

5
Date of experience: Nov 19, 2025
Angela
Above and beyond Jason Kerr

I had already decided to make Royal London my main Pension Provider, and after having an insightful conversation with Jason Kerr confirmed my decision.The conversation was perfect and to hear the dedication and advice was enlightening. This is a rare conversation to have with most people but to have this with a Pension Company is above and beyond helpfulness and loyalty, not only to their company but the customer also.

5
Date of experience: Nov 19, 2025
vanessa stansfield
Great customer service

I’d like to say Mike Rathbone was very clear, consise and very informative when I called for some assistance with the drawdown options for my pension.

5
Date of experience: Nov 19, 2025
Michelle
I received support and help Al the way…

I received support and help Al the way through my request. Thanks you

5
Date of experience: Nov 19, 2025

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Business Details

  • Royal London is a purpose-driven modern mutual, helping our customers, members and wider society protect today and invest in tomorrow. The UK’s largest mutual life insurance and pensions company. Award winning products and services.

  • language https://www.royallondon.com/

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