royallondon.com

4.6
4.6 Based on 604 reviews

Royal London is a purpose-driven modern mutual, helping our customers, members and wider society protect today and invest in tomorrow. The UK’s largest mutual life insurance and pensions company. Award winning products and services....

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Average Rating

4.6

/
5

604 Reviews

5 Star
86%
4 Star
5%
3 Star
2%
2 Star
1%
1 Star
6%

Filtered Reviews

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Review Time

Catherine Davis
I gave this score due to my query being resolved

I gave this score due to my query being cleared up by MikaelaGergova she was patient and helpful. I did not need to proceed with a complaint

5
Date of experience: Nov 19, 2025
Sarah Evans
Really efficient and helpful lady

Really efficient and helpful lady, RHONDA DAVIES who helped my source pertinent information and ensured my call was handled professionally and fully

5
Date of experience: Nov 19, 2025
John
Rachel was very helpful and solved my…

Rachel was very helpful and solved my issues

5
Date of experience: Nov 18, 2025
Les Copeland
Mike. R

Spoke to Mike Rathbone .good telephone manner &very helpful

5
Date of experience: Nov 18, 2025
John Howland
Good knowledge of my problem and dealt…

Good knowledge of my problem and dealt with efficiently

5
Date of experience: Nov 18, 2025
Mr Zander Milne
Request swiftly dealt with as usual.

5
Date of experience: Nov 18, 2025
Paul UK
Helpful advice

Theodora Cho was helpful and friendly. She explained my options clearly and I was able to book an appointment within a reasonable time.

5
Date of experience: Nov 18, 2025
GARY CROOKES
Private Pension Information

The member of staff I spoke to was very helpful and gave the the information I required.

5
Date of experience: Nov 18, 2025
Stanislawa
On the whole adequte communication

On the whole adequte communication, although one of my emails I was sent someone elses pension documents, makes me wonder if someone else got mine!

2
Date of experience: Nov 18, 2025
Roger Vigilance
Consistent high quality service

Efficient service, well delivered.

5
Date of experience: Nov 18, 2025

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Business Details

  • Royal London is a purpose-driven modern mutual, helping our customers, members and wider society protect today and invest in tomorrow. The UK’s largest mutual life insurance and pensions company. Award winning products and services.

  • language https://www.royallondon.com/

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