royallondon.com

4.6
4.6 Based on 604 reviews

Royal London is a purpose-driven modern mutual, helping our customers, members and wider society protect today and invest in tomorrow. The UK’s largest mutual life insurance and pensions company. Award winning products and services....

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Average Rating

4.6

/
5

604 Reviews

5 Star
86%
4 Star
5%
3 Star
2%
2 Star
1%
1 Star
6%

Filtered Reviews

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Review Time

Jarrod L.
Would like to thank James Turvill

Would like to thank James Turvill, for his help and compassion, I found him to be very competent and helpful, and his attentiveness to my case. Thank you to James and everyone else that was involved

5
Date of experience: Dec 09, 2024
mithunc27
Molly Scanlon made the process so easy…

Molly Scanlon made the process so easy and clear. She was also very understanding and I found this a credit to your company. Thank you Molly

5
Date of experience: Dec 09, 2024
Christi Hughes
Commend Rhonda Davies plus other

Both Rhonda Davies and the initial colleague who dealt with my call and when he ascertained what I was trying to do forwarded it on To Rhoda were nothing short of brilliant, they were friendly and efficiently moved my query on to resolution. You should be proud to have such a good team.

5
Date of experience: Dec 09, 2024
Caleb
Lump sum pension fund withdrawal

Always very knowledgeable, helpful and efficient when seeking a lump sum withdrawal from my pension fund

5
Date of experience: Dec 09, 2024
Rodger B.
Never trust this Company.!they will pay…

Never trust this Company.!they will pay nothing!, they will treat you horribly ,Disgraced manipulative , awful Company

1
Date of experience: Dec 09, 2024
Wilbert Morgan
Excellent service

After my initial enquiry I had trouble accessing the online form, telephoned again and Oliver Cawley guided me through my claim form with great patience.An excellent service.

5
Date of experience: Dec 06, 2024
Natalie Patterson
I have always received professional…

I have always received professional courteous connection with all the staff.Today I spoke to Olly first, he put me through to Jim who was so helpful and pleasant with dealing with my request.He listened to everything I requested and actioned it so easily for me to understand exactly what was going to happen.My gratitude to everyone at Royal London.

5
Date of experience: Dec 06, 2024
Heidi C.
Great Service

Great ServiceRoyal London's service levels have always been excellent and way above their competitors for a long time I say this from my prior dealings with them as a retired pension consultant

5
Date of experience: Dec 06, 2024
Elouche
Super helpful customer service

Super helpful customer service, everyone I spoke to went out of their way to be helpful and were really nice to speak to. Got everything sorted so fast also.

5
Date of experience: Dec 06, 2024
Felix Szymański
Prompt accurate and secure service.

5
Date of experience: Dec 06, 2024

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Business Details

  • Royal London is a purpose-driven modern mutual, helping our customers, members and wider society protect today and invest in tomorrow. The UK’s largest mutual life insurance and pensions company. Award winning products and services.

  • language https://www.royallondon.com/

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