rubylane.com

4.5
4.5 Based on 2.3K reviews

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Average Rating

4.5

/
5

2.3K Reviews

5 Star
81%
4 Star
6%
3 Star
5%
2 Star
3%
1 Star
6%

Filtered Reviews

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Review Time

JS in Va.
A superior shopping experience!

The customer service from The Many Faces of Japan has been consistently excellent. Their research and knowledge of the ceramics offered for purchase is a welcome "extra" in every instance. This is a first-class dealer in all phases of a transaction and I truly appreciate the attention to details!

5
Date of experience: Jan 28, 2024
Jane
The dealer refused the sale because…already sold

I did not get my item that I had purchase, because they already sold it.

4
Date of experience: Jan 27, 2024
lani eberlein
Friendly

Friendly, helpful and trustworthy seller.

5
Date of experience: Jan 27, 2024
Janice Noel Koecke
Don't want to use PayPal

Don't want to use PayPal. I gave you a debit card number and want you to subtract that account for my payment to you. No PayPal. Kind of tricky how PayPal got in there. I don't want to pay you twice. Jan Noel Koecke

1
Date of experience: Jan 27, 2024
Theresa Mehaffy
I can find collectible items and easily…

I can find collectible items and easily purchase through Rubylane.

5
Date of experience: Jan 27, 2024
Hendrika Paxton
Easy purchase app

Easy purchase app. Great display photos. Nice selection of items by various sellers to purchase.

5
Date of experience: Jan 26, 2024
Mary Pearson
Fast shipping and some are negotiable.

Fast shipping and some are negotiable.So far I have found great deals

5
Date of experience: Jan 25, 2024
l. befera
A great site with one exception

my only complaint about ruby lane is how time consuming it is to check out. each item has to go through PayPal or my credit card separately, instead of just paying for it all at once. I understand there are different vendors and so on, but couldn't ruby lane figure out a way to distribute the money to each vendor, to speed up the process. when I buy 3 or 4 pieces, it's a long story to check out. otherwise, a great site, fast posting, and pieces are always as described.

4
Date of experience: Jan 25, 2024
LInda  V
I found just what I wanted on Ruby…

I found just what I wanted on Ruby Lane, and their vendor, Gumgumfuninthesun, was wonderful to work with. The items shipped promptly, were exactly as described, and arrived in perfect condition. I would definitely order from Ruby Lane and Gumgumfuninthesun again.

5
Date of experience: Jan 25, 2024
Laura Kelley
The messaging system could be easier to…

The messaging system could be easier to use. Emailing back-and-forth became not very user-friendly. It would be nice to be able to have a messaging system. It would also be nice if Ruby Lane had an app

3
Date of experience: Jan 25, 2024

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