Review Time
Had an issue with a lost order through Shop Pay from Black Friday sale. The support team was very supportive and response time was quick. Nneka was such a great help and informative through the whole process. Got out my replacement order within a day of investigating. Nothing but great things to say about this brand and the team!
Long time customer, used to have tala pieces from several years ago that haven’t deteriorated…the quality has really gone down the past year or two with their expansion :/ exercise tops pilling immediately, pants already have a hole in them…really fast fashion. Don’t like supporting fast fashion and wasting my money so it’s sad. Designs cute but quality so terrible, none of my other clothes deteriorate like this so quickly
I am extremely disappointed with TALA regarding my order (#1413249) worth £256.10.The parcel was allegedly left outside my front door without being handed to me personally. No signature was obtained, and I did not receive it.For an order of this value, leaving it unattended is completely unacceptable and demonstrates a lack of proper delivery standards.I have already completed and returned the Denial of Receipt form as requested and am awaiting their investigation. I expect this issue to be resolved promptly, as customers should not have to face stress and uncertainty due to poor delivery practices for expensive orders.As this is a high-value order, I have also taken steps to protect my payment through Klarna, and I hope TALA resolves this matter quickly without further delay.
I love the look of their items, but unfortunately the quality isn't there. I've ordered 3 tops in the past couple of months and 2 of them have ripped at the seams (one has a massive hole in the armpit) despite wearing them once or twice. I never have this issue with other clothing brands, which leads me to believe that TALA clothing is poor quality - not what you would expect considering the price
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TALA is a female-led brand on a mission to make consciously-made active and off-duty styles accessible and inclusive, without sacrificing performance or fit. We exist to show the industry that better options are available, if and when you choose to shop.
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