rubylane.com

4.5
4.5 Based on 2.3K reviews

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Average Rating

4.5

/
5

2.3K Reviews

5 Star
81%
4 Star
6%
3 Star
5%
2 Star
3%
1 Star
6%

Filtered Reviews

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Review Time

NYDA DILLBERG
I made a very scary big purchase!

I made a very scary big purchase. Ruby Lane was there helping me along. So far Ruby Lane has been wonderful. I notice a lot of people recommending them for dolls. Happy so far. Now to get the doll home safely from Netherlands!

5
Date of experience: Dec 17, 2023
Bruce
Excellent customer service

Excellent customer service, prompt reply & willing to negotiate on price

5
Date of experience: Dec 16, 2023
Vanessa Paradise
I’m confused

I’m confused! At checkout I paid fully with PayPal and received a confirmation from PayPal that the payment had been made to the seller. But the message I received at the same time from Ruby Lane says I will be hearing from the seller about payment methods. This makes me uncomfortable. Have I paid or not? Where has my money gone? Ruby Lane should be more clear about the payment process at checkout. I won’t relax until I know for sure what’s happening - not in the least a pleasant buying experience.

3
Date of experience: Dec 16, 2023
Sandra Dressel
RubyLane has the widest selection of…

RubyLane has the widest selection of high-quality products, and the site is easy to navigate. I’ve “met” and repurchased from numerous top-notch sellers. Overall, my experiences have been great!

5
Date of experience: Dec 16, 2023
Robert
The piece of jewelry was delivered in…

The piece of jewelry was delivered in great care, as pictured, and in time for Christmas, my wife loved it, thank you!!

5
Date of experience: Dec 16, 2023
Jenny
Very kind, friendly and responsive

I really wanted a specific ornament for my mom and found it on Ruby Lanes site, but it was already pending sale. I messaged them to ask if the sale didn't go through to let me know. They had another one exactly like it and listed it for me to buy as soon as i expressed interest! Very friendly with quick responses!

5
Date of experience: Dec 15, 2023
Eileen Gonzales
THE MOST BEAUTIFUL PIECES ANYWHERE

WHEN I WANT TO BUY BREATHTAKING, WORLD-CLASS HAND-PAINTED PORCELAIN, I ALWAYS GO TO RUBYLANE. MY THREE FAVORITE PORCELAIN SELLERS ARE ALL ON RUBYLANE. THEIR COLLECTIONS FAR EXCEED ANYTHING I HAVE FOUND ON THE MORE ORDINARY WEBSITES. I AM VERY GRATEFUL THEY CARE ENOUGH TO FIND AND LIST EXCEPTIONAL MUSEUM-QUALITY ITEMS.

5
Date of experience: Dec 15, 2023
Boethius
Worth the Visit

Unlike the Etsys of the world, Ruby Lane has managed to grow and still maintain standards. It is a fun place to browse, and an even better place to shop…old enough to remember that it isn’t all about me, the website has something for everyone’s tastes.

5
Date of experience: Dec 15, 2023
MaryForest  Broussard
Convenient shopping

5
Date of experience: Dec 15, 2023
Linda Francis
It's been a while since I have used…

It's been a while since I have used Ruby Lane and I was impressed with the improved "other offer" feature, very much like 1st Dibs, very nice.

5
Date of experience: Dec 15, 2023

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