rubylane.com

4.5
4.5 Based on 2.3K reviews

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Average Rating

4.5

/
5

2.3K Reviews

5 Star
81%
4 Star
6%
3 Star
5%
2 Star
3%
1 Star
6%

Filtered Reviews

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Review Time

JANE  BRICKNER
Shopping on Ruby Lane is always a fun experience!

Shopping on Ruby Lane is always a pleasure. The vendors are wonderful and customer service is great!

5
Date of experience: Dec 15, 2023
Elizabeth Morgan
Website was easy to navigate and I was…

Website was easy to navigate and I was able to find exactly what I wanted.

5
Date of experience: Dec 15, 2023
Darren Shell
Your check out procedure doesn't allow…

Your check out procedure doesn't allow delivery options for shipping or an approximate date of delivery. I was not able to check out my cart without checking out each item separately. Your payment and shipping system should be more user friendly to get accurate shipping delivery prior to making orders. I had to order in hopes that shipping will be prompt. If not, these will be my last purchases.

2
Date of experience: Dec 15, 2023
Brett Goldstone
The product I paid for never arrived

The product I paid for never arrived, it has no tracking and its been 1 month now.

1
Date of experience: Dec 15, 2023
Karen Presnell
My order from My Vintage Clothes Line…

My order from My Vintage Clothes Line was exactly as advertised. It arrived in a timely manner & the packaging was excellent. Most satisfied!

5
Date of experience: Dec 12, 2023
Mike Mollick
Ruby Lane's method used for payment is…

Ruby Lane's method used for payment is extremely easy compared to a few years ago. The only things I would recommend is that RL install tracking information for each purchased item on line along with an easy method for leaving feedback on seller (similar to ebay's setup). CORRECTION - I wasn't aware that Ruby Lane added these features and I apologize. Ruby Lane has great sellers and made it easy for buyers to readily complete their transactions, track shipments and provide feedback.

5
Date of experience: Dec 12, 2023
Great product and service

I received the product quickly and was exactly what I was looking for!

5
Date of experience: Dec 12, 2023
Vicki Mcgrew
Lost a favorite childhood book

Lost a favorite childhood book. My grandmother read it to my mom. My mom read it to me. I read it to my kids. Having a copy back with us is precious. I had excellent communication with the seller & it arrived safely & lovingly packed.

5
Date of experience: Dec 11, 2023
Barbara L  Nunley
The site had many examples of what I…wanted as a Christmas gift to myself.

The site had many examples of what I was looking for. The ordering of the item I chose was easy.

5
Date of experience: Dec 11, 2023
John Goodlass
Ruby Lane has great and hard to find items

Ruby Lane has great and hard to usually find products, which makes shooping there a delight.Sometimes though navigating the process of arranging tghe shipping with the seller is cumbersome.

4
Date of experience: Dec 11, 2023

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