rugs.co.uk

3.5
3.5 Based on 201 reviews

We are family owned/operated, obsessed with quality, and have a passion for service. Our depth of inventory leads to options for any space and any budget. From treasured Persian and Oriental rugs, to budget-friendly fast-fashion synthetic fiber rugs - w...

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Average Rating

3.5

/
5

201 Reviews

5 Star
53%
4 Star
6%
3 Star
5%
2 Star
6%
1 Star
30%

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Review Time

Xrysa
This company is a scam. Rugs are not shipped from the UK and are of very low quality, yet they opera

This company is a scam. Rugs are not shipped from the UK and are of very low quality, yet they operate under ".co.uk".

They require a very high fee to return a rug to their warehouse in Switzerland or US, but they don't note this on their website for transparency.

The rug that I received was packaged in just a thin plastic bag and bent. It has a strong very strong smell of mould.

1
Date of experience: Apr 06, 2026
Sally Hurdle
Paid £99 for a rug that never turned up and when reported it had no tracking updates and no body eve

Paid £99 for a rug that never turned up and when reported it had no tracking updates and no body even apologized or even tried to explain what had gone wrong or where my rug is!!!!

1
Date of experience: Mar 28, 2026
Sally Hurdle
Don't buy from this company and they are based in America not UK!!!!!

Paid £99 for a rug that never turned up and when reported it had no tracking updates and no body even apologized or even tried to explain what had gone wrong or where my rug is!!!!

1
Date of experience: Mar 28, 2026
lorraine w
Like a lot off comments if I would have…

Like a lot off comments if I would have checked properly wouldn’t off ordered rugs.co.uk so why does it come from USA not received yet sorry I ordered And yes I have a delivery date 9 th April my point is its Co.uk not the rest off the world ,been tracking it oh my days think it was Germany then Istanbul ,poor ozone layer ,POINT IS WOULDNT OFF ORDER KNOWING WHERE IT WAS COMING FROM ,so rugs Co.uk DONT bother replying

3
Date of experience: Mar 27, 2026
Jesse Mills
Great selection

5
Date of experience: Mar 22, 2026
sabina  jackson
I am so unhappy

I was very unhappy with the colour of the rug nothing like the one advertised. The rug was £219 and they said to return would cost me £130 .It also arrived folded not rolled so very creased and ruckled .I was offered £33 of the price as a good will gesture but I I will never use this company again.

1
Date of experience: Mar 20, 2026
Celia Gunn
have bought 3 rugs from this company…

have bought 3 rugs from this company now -- attractive, well-made rugs that stand up well to wear and tear( I have 4 dogs), good variety of sizes and mostly good prices, although i found it strange that the size I bought today was way more expensive than a bigger size; hence 1 less star.

4
Date of experience: Mar 19, 2026
Agnes
Awesome rug

Awesome rug, just like the picture. Soft and thick as described. Got here in a week, way faster than I thought!

5
Date of experience: Mar 14, 2026
HACKET
I was looking for a decent lounge rug

I was looking for a decent lounge rug, and the one I have ordered ticks every box, the quality colour and size is all perfect. The online ordering was so easy . I read the reviews and all very positive . Paying a little more than I expected but the rug I have at the moment is OK but all the corners are turned up and it moves continually , iv had it 4 years so it's done it's best. Looking forward to delivery.

5
Date of experience: Mar 14, 2026
Frederick John
Excellent service excellent rug

Excellent service - beautiful product.So happy that I have ordered a second one, but larger size.

5
Date of experience: Mar 12, 2026

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Business Details

  • We are family owned/operated, obsessed with quality, and have a passion for service.

    Our depth of inventory leads to options for any space and any budget. From treasured Persian and Oriental rugs, to budget-friendly fast-fashion synthetic fiber rugs - we have it all!

    We offer FREE Shipping on all rugs with no minimum purchase required. We also cover all taxes, duties, and/or VAT charges, so you can rest assured the prices you see on our website will be the final price that you'll be responsible for.

    Why should you buy from rugs.co.uk?
    Free Shipping.
    Free Taxes/Duties.
    Easy Returns.
    75% Off Retail Prices.
    Expert Customer Care.
    Secure Online Shopping.
    Lowest Prices Guaranteed.
    Thousands of Rugs in stock.
    30 Day Returns & No Restocking Fee.
    All Rugs are Shipped Within 24-48hrs.
    Millions of Rugs Shipped since 2001.
    5% Bonus Store Credit on all your Orders.
    Direct Manufacturing & No Retail Overheads.

    Our customer-friendly policies are backed by an excellent customer service team that operates 24/7.
    See more

  • email info@rugs.co.uk
  • call 08081890459
  • language https://rugs.co.uk

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