Review Time
This should not be called emotional support it shud be called the venting line if you want to vent about your problems then ring this they ll listen and at the end of the call you still have the same problem so this line is pointless there’s no point in keeping this line running I wudnt even give them 1 star if I didn’t have to!!!!!!
I feel like anyone who calls the samaritans isn't in a good way, myself included. I was actually on the verge of suicide.I called and I spoke to Andy. I was suicidal before I called. The patience and empathy these guys have in incredible. I told Andy a whole host of problems I was having, however, the calm understanding advice he had for me was literally life changing. He sat on the phone with me for an hour while I cried, laughed, and pondered.While I mentally kept bringing myself down, Andy brought me back up. I never made it easy, as anyone in my position would do. Andy, thank you.
I just wanted to talk about my one and only good experience with samaritans. the lady, Helen, spoke to me very gently and made me feel very held and listened to. I've had plenty of bad experiences with samaritans in the past, but if Helen is reading this, I just want her to know she really helped me feel calm tonight. thankyou darling.
Never will ring samaritans again as most of the volunteers are narcissistics gaslighting you and patronising you and only doing it for there own ego boost to make them look good and ive had volunteers slamming the phone down on me they said there is other callers i was in the middle of speaking while that was said rude should be focussed on the caller not on the next call and you wouldnt believe me if i told you what a volunteer said while i was ODing i wanted to take more she said well you should of took more in the first place then it would of worked i was shocked and took back that she was encouraging me no empathy not fit for purpose suprised samaritans is still going with the amount of bad narcisstic volunteers as theyll pull it down then the good volunteers dont get noticed
Disgusting. I’ve been dealing with severe anxiety and depression for multiple years and I would call Samaritans because they helped me when I would hyperventilate. I recently tried to ring them to find out my number has been blocked. Do you know how disgusting that is? Your a 24/7 emotional support line that quite frankly doesn’t offer support. You just sit there listen then say you’ve been on the phone to long. You lot really need to consider changing your approach and actually get some younger people in because these OAP’s that you lot hsve and very inconsiderate. Honestly f this service i don’t advise to anybody.
This service is so POOR it should be shut down! When I rang in a crisis I was connected to an older lady who seemed offended that a man had called; with an attitude that said you’re a man grow a pair. She has no sympathetic tone nor did she listen. These people need to be vetted and trained! It is abysmal the way that they treat people in crisis. If you aren’t suicidal before you will be after a phone call to the Samaritans. Honestly they should be taken to court for how badly run they are, or shut down completely, what do they do exactly, because they certainly don’t listen or help!
Just tried opening up explaining what my problems were but he couldn't wait to finish the phone call and made me feel very uncomfortable like he didn't really want to listen or care and felt it was a waste of time,it was really hard fr me to reach out too I hope noone else has to suffer the same way.
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