samaritans.org

1.8
1.8 Based on 241 reviews

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Average Rating

1.8

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5

241 Reviews

5 Star
16%
4 Star
3%
3 Star
2%
2 Star
7%
1 Star
72%

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Alexandra Harris
It's true

I feel the same speaking to them too, I feel worse, and whenever you type anything into Google they offer Samaritans. Say helps available. But it isn't.they don't help.

1
Date of experience: Nov 10, 2024
Akima1813
Probably one of the better helplines

I called them while in an extremely bad state after harming myself and I was shaky and not very talkative but the guy over the phone was so patient. He listened to me for as long as I needed with no judgment or rush to get me off the phone I’m used to with other helplines. What’s really great about them is they encourage you to call whenever you need it. There’s no shame in calling them and that makes it so much easier to talk compared to so many other helplines where they almost rush to get you off the call. For a free service it’s extremely good in my opinion. The volunteers seem genuinely human and empathetic and sometimes that’s what you need in those situations. They’re not perfect but obviously it’s not therapy and they’re volunteers but genuinely I was surprised by how patient and caring they were

5
Date of experience: Nov 08, 2024
August Rogers
Samaritans are a waste of time.

Samaritans are a waste of time.Got a better chance with a serial killer than the Samaritans...

1
Date of experience: Nov 06, 2024
Noella Hughes
Can't ever get through so what's the…

Can't ever get through so what's the point , partner phones no contact ended up vomiting suicide iv phoned 8 x and waited over an hour before gave up

1
Date of experience: Nov 04, 2024
Theo Barnes
Spoke to Nick and thankfully he ignitedvolunteers2…

Spoke to Nick and thankfully he ignited a spark of connection I needed at 4am.Im very grateful that a service like this exists and grateful the number comes up when googling unhelpful strategies for changing things. Nick was excellent at his job. Listened to me and pointed out certain patterns and focuses of the things on my mind to allow me to consider what I'm really struggling with. He really is a credit to the service. I just wish most people who need support could understand that this is not a counselling or mental health service. Legally these kind "volunteers" cannot give advice or describe their own experience as if you take something the wrong way and harm yourself they will be blamed. These people are volunteers and gain nothing by answering your call at 4am as they did mine. Clearly they just wish to offer an unbiased ear for you to chat to. Let's face it all you selfish people out their who expect expert level counselling on a free line. Your highly paid psychiatrists aren't even able to give the time you need so fling you on the nearest drug. Give them a break they want to help hut legally can only say certain things. Stop calling and torturing them! They can't stop you from cutting yourself or hanging yourself. If you really want to do those things why do you have to drag them down with you. Truly sociopathic to actually expect a stranger to be able to talk you down when all you want is attention not to connect to another human being. Honestly sometimes I wonder how there are so many manky narcissists to clog up a service like this. Makes me sick. Why is it you don't guilt trip your family or friends but will treat a stranger like they owe you something? Trash of the lowest degree.

5
Date of experience: Nov 02, 2024
Hugh Bell
I've genuinely only phone Samaritans…

I've genuinely only phone Samaritans once before in my life, years ago after my dad died in my arms and I broke up with my fiance at the time not long after... I never thought I would ever feel as suicidal in my life as I did at that time, but I was fighting the urge to chuck myself in fro t of a train yesterday! I knew if I didn't speak to someone I would act on it so I attempted to reach out to Samaritans 3 separate times within an hour period and was on hold for what seemed like forever each time and never managed to get through! I ended up having to phone my best friend instead at stupid o'clock bawling my eyes out and getting a taxi to hers to make sure I didn't act on my thoughts and urges! Suicidal thoughts and urges are not something you generally feel like you want to talk about often, especially to the ones that are dearest to you as you may often feel like a burden to them, so it's in these times that Samaritans should be at the other end of the phone to listen as best as they can! Yet when they don't answer after several attempts within an hour at someone's genuine hour of need, that can be the difference between LIFE AND DEATH!!!!! Thank F*£K my best friend was there for me at the time because I wouldn't be alive today otherwise... NO THANKS TO SAMARITANS!!!!! ABSOLUTELY USELESS AND HAS MADE ME LOSE EVEN MORE FAITH IN HUMANITY THAN THE VERY LITTLE AMOUNT I HAD LEFT!!!!! 😞

1
Date of experience: Oct 31, 2024
Darby Butler
Feel more suicidal after talking to Samaratins

I understand The Samaratins are a volunteer service and would have benefits for some people. However it should not be used if someone is thinking of suicide.The Samaratins is the last hope for someone looking to take their life. But explaning and re-living your issues, whilst you are suicidal, without any actual resolution from samaratins, can make things a lot worse and drive you over the edge.I called The Samaratins when I was suicidal and that exact thing happened to me - they made me tell them why I was suicidal which confirmed my desire to commit suicide. It was only a friend that could track me that was able to stop me in the end.Samaratins can help you to commit suicide, not the other way round.

1
Date of experience: Oct 28, 2024
Aviva L.
No ones there.

No ones there.. don't pick up

1
Date of experience: Oct 26, 2024
Cynthia
The Hold Experience

Guys I have altogether; taken a poo while on hold, taken an overdose while on hold, and been so bored I fell asleep on hold. The true Samaritan experience is the gamble of the hold.

2
Date of experience: Oct 23, 2024
Josie Coleman
The need to phone a line like this…

The need to phone a line like this (nowadays), makes you wonder yourself.You are the problem! Only you can make the difference! We dislike the other person on on the other side of the phone for not understanding our problems. But it's not there fault! We are only human.But most people on here are not GOOD samaritans. Phone a helpline. This is no longer a religious helpline

2
Date of experience: Oct 22, 2024

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