sandisk.co.uk

1.5
1.5 Based on 61 reviews

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Average Rating

1.5

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5

61 Reviews

5 Star
8%
4 Star
0%
3 Star
3%
2 Star
7%
1 Star
82%

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bed sarvice care systum not sartifate

1
Date of experience: Aug 08, 2023
Joshua Fisher
Purchased a Sandisk 64GB memory card

Purchased a Sandisk 64GB memory card from Argos, needed a new one to go in my brand new Canon Powershot SX70 HS, old card was showing it could not be formatted, I've had that card 10 years so can't moan....I fitted the brand new card into my camera and went to format it but on the camera it showed...''Available Memory 59.4GB''Now I don't get this at all! Why is it showing on the Sandisk packaging its a 64GB card, when in reality it's clearly not! Are all cards like this, falsely claiming it's 64 when it's 59.

3
Date of experience: Jul 12, 2023
Herschel Wilson
Micro SD card failed after only a few uses in a camera

Micro SD card failed after only a couple of months use , unfortunately , I’d had the card in storage for over a year, so was unable to claim on warranty I’ve used them before, but only for occasional storage, and delete but not in a security camera that over writes the data every week, won’t be buying again as I need storage I can trust

1
Date of experience: Jun 18, 2023
Harmony Scott
3 Months and still no Warranty Replacement

Have bought SanDisk products for my IT company for over 15 years. One of our SD Cards failed after a couple of months and we started the warranty process in Jan 2023. The amount of paperwork you have to fill in (plus create an account with them, send pictures, serial number, create a RMA) seemed a bit over the top. They paid to have it collected by UPS to send from the UK to Poland for warranty checking, and after a month messaged to say they will send a replacement. It's now March 2023, no warranty replacement has arrived, no updates. I chased them up and they say they have supply issues. I can understand them wanting to screen against false claims and make the returns a bit hard, but seriously? It must have cost them at least £50 in postage and labour already, just for a SD Card I can buy off eBay or Amazon for £9 and have arrive next day.

1
Date of experience: Mar 07, 2023
Wow shocked how bad Sandisk are

Wow looking at the other reviews I was really suprised, Sandisk should be at least a 4 star company. My Sandisk SSD stopped working and I sent it back under warranty. A month later UPS (Sandisks partner) sent the empty envelope back, someone had slashed open the parcel and stolen the drive!!!! UPS have been less than aweful, with their systems not working for a claim. So Sandisk/Western digital at least said they would replace the drive. So from early December 22 to March 23 nothing has happened! I have chased via emails and directly on their horrible customer portal and the answer is always the same. They say it is being processed and I will receive shipping details shortly and every time nothing. I won’t hold my breath for the £109 lost by UPS and Sandisk.

1
Date of experience: Mar 07, 2023
Wesley Bell
Appalling customer service.

Appalling customer service.I returned a faulty SD card under warranty in January and Sandisk Western Digital still have not replaced it and fail to respond to my enquiries. I will NOT buy Western Digital or Sandisk products again.

1
Date of experience: Feb 28, 2023
My memory stick developed a fault

My memory stick developed a fault, I sent it back to Sandisk and they agreed to replace it, I've now been waiting for 2 months and still no replacement. Appalling Customer Service.

1
Date of experience: Feb 02, 2023
Kelsey Wilson
Waiting almost 3 months for warranty…

Waiting almost 3 months for warranty replacement.

1
Date of experience: Dec 31, 2022
Nathaniel Foster
This is good but after some days my…

This is good but after some days my half of the files are gone. And they are so important Sandis can u pls help us🙏

2
Date of experience: Jul 20, 2022
jodv2691
Avoid Sandisk

Avoid Sandisk. Poor customer service. Impossible to RMA. they simply dont listen!

1
Date of experience: May 30, 2022

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