Review Time
If I could score less, I would. Ordered online in a timely manner. I repeatedly asked if they are were able to deliver on the day, which they said they can. It turns out the flowers never got delivered. I challenged them repeatedly but they stuck to their guns. They rung me at around 4pm, after they insisted it was delivered, saying my order was missed and they will urgently put together the arrangement by 5:30pm, offering to have it delivered by 6pm. I was not interested and asked for a refund, which I am waiting to receive in my bank account.
EDIT : Order Ref QHTHF
If I could score less, I would. Ordered online in a timely manner. I repeatedly asked if they are were able to deliver on the day, which they said they can. It turns out the flowers never got delivered. I challenged them repeatedly but they stuck to their guns. They rung me at around 4pm, after they insisted it was delivered, saying my order was missed and they will urgently put together the arrangement by 5:30pm, offering to have it delivered by 6pm. I was not interested and asked for a refund, which I am waiting to receive in my bank account. EDIT : Order Ref QHTHF
I ordered flowers online for the first time through Sarah’s Flowers, and the whole experience was fantastic. The website was very easy to use, the delivery was prompt, and the arrangement looked exactly like the photo on their site — absolutely beautiful.After delivery, I was worried I might have given the wrong house number. I contacted Sarah’s Flowers, and they replied quickly, confirming the details and even sending a proof‑of‑delivery photo without me asking. That extra care really impressed me.The staff member who helped me was friendly, reassuring, and very professional. I’m extremely happy with both the flowers and the service. Highly recommend!
What amazing service offered by all involved. I had provided an incorrect address and the team at Sarah's flowers were incredible at offering support to ensure the flowers were delivered. I highly recommed Sarah's flowers and after this experience wont use another florist. Well done all!
DO NOT PURCHASE FROM THIS FLORIST!!Flowers were mass produced rubbish….. As a former florist myself I was disgusted when I was not allowed to choose what flowers went into my arrangement….. I was firmly told that the flowers came as is in the pictures and will not be changed….. I had ordered online and thought it was weird there was nowhere to message the florist, so I called….. As soon as I was told the arrangement came “As is” I regretted I had ordered, and paid, from them….. This is mass production at its best, not the art of a true floristry….. So in the pictures you will see what cost around $400 in two arrangements, sent to my daughter after a brain tumour removal….. One was from her work, dying after 3 days, and one from me…… There is NO WAY on earth these flowers were even close to being decent for what we paid….. Woolies, IGA and Coles make better and fresher flowers….. Her work one was just dumped outside the hotel and her husband had to search for it….. How is that professional….. Then they charge astronomical delivery charges….. And don’t get me started on the $7.50 chocolates they charged me $19.95 for…… The positive reviews in my opinion would have to have been written by staff….. I would NEVER recommend this florist (Actually struggle to call them that)…… Please zoom in on the flowers in the pictures….. One was delivered that day and the lilly one was 3 days old….. Look at the petals closely and you will see them withering and wrinkled, old flowers….. Same with the roses in my arrangement, old roses….. Please don’t waste your money!!
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Sarah's Flowers delivers fresh flowers Australia Wide. We offer same day delivery for orders placed before 2pm! Call us on 1300 448 335.
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