Name: schmiedmann.dk
Telephone: 65941545
Rating: 3.9

NA37 Guest

Overrated BMW company name

I have received reply for my order since month ago , where said that it was canceled. This is no professional way to do , for such a great named company.Upd. I have received enough explanations from Schmiedmann company regarding my order … I sure that next order will be complete in time

Date of experience: Aug 28, 2023

Idilion81 Guest

2 years ago

Great Service from Per Terkelsen

My purchase was a unique one and Per reached out to me within a day to inform me of what was happening, has helped me and kept me updated along the way. The overall experience and dedicated customer service team is a great reason as to why I trust Schmiedmann with all of my needs when it comes to oem parts

Date of experience: Jun 21, 2023

Edmund Guest

2 years ago

Good service!

Good service! and fast

Date of experience: May 02, 2023

Lee S. Guest

2 years ago

Very helpful and quick response from a…

Very helpful and quick response from a very knowledgeable person.

Date of experience: Apr 21, 2023

Paddy Cooper Guest

3 years ago

Order ID 3303402 Shockingly Poor service

Ordered and paid for BMW parts on the 25/11/22 (order id 3303402) just received a notification today 19/01/23 (8 weeks later) to say the parts are not available.Whilst I understand parts are sometimes unavailable, for it to take 8 weeks to inform a customer is shockingly poor customer service.

Date of experience: Jan 19, 2023

Willy Guest

3 years ago

Order ID 3313100

Ordered and paid for 29 BMW parts on the 30th November, heard nothing for 7 weeks, emailed to find out the status of of order to be informed they had not actioned it. This is the third order placed with Schmiedmann and the third time they have let me down! I’m amazed they are still in business. Zero proactive customer service, avoid this company

Date of experience: Jan 11, 2023

Laura Guest

3 years ago

bad communication

Date of experience: May 18, 2022

Lanna Parker Guest

3 years ago

Really helpful customer service

Really helpful customer service. Called with several questions about lugnut conversion kits and they answered my question in great detail. Definitely recommend them for being helpful and knowledge about the items they sell.

Date of experience: Mar 30, 2022

Gaylord Scott Guest

3 years ago

Super helpfull team

Super helpfull team . I am glad for their professional behaviour . Good luck

Date of experience: Mar 25, 2022

Colby B. Guest

4 years ago

please think twice before buy from this website

after 10 days of ordering items, they finally replied to my Email and informed me the items is in back order and BMW do not know when/if the item will be in stock again????. extremely poor customer service & please think twice before buy from this website.