scti.co.nz

4.5
4.5 Based on 200 reviews

...

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Average Rating

4.5

/
5

200 Reviews

5 Star
78%
4 Star
12%
3 Star
1%
2 Star
1%
1 Star
6%

Filtered Reviews

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Review Time

customer
The insurance seemed fair

The insurance seemed fair

5
Date of experience: Mar 05, 2026
Elaine
Fortunately I did not need the…

Fortunately I did not need the insurance. But it made me feel safe knowing I had it.The contact from SC was good before I left, letting me know they knew about me!That cost was very acceptable. Thank you

5
Date of experience: Mar 03, 2026
Qing Z
Coverage provides everything I need

I travel overseas frequently and have been using Southern Cross Travel Insurance for the past few years. It’s very easy to arrange online, and the coverage provides everything I need.

5
Date of experience: Mar 03, 2026
customer
Totally Disappointed

First of all, the policy document does not provide sufficient information, such as whether excess will be applied even to a simple claim like medical. Secondly, there isn’t a number you can contact on a weekend to find out more, especially when you urgently needed to contact someone. Thirdly, after making a claim and not being informed to submit the exchange rate document, to then be told you are refunded $200.94 - $200 for excess, getting a refund of $0.94 is a total insult.

1
Date of experience: Mar 03, 2026
customer
Insurance cover would have been good…

Insurance cover would have been good BUT when I called to speak to someone about making a claim the representative was very unhelpful and really put me off. I then went online and found the whole process too hard to make the claim…. Thus I will not bother to pay for this insurance again☹️

1
Date of experience: Mar 02, 2026
Julie Davidson
If I could give them a zero I would

If I could give them a zero I would! When does a guided quarterzone injection classified as surgical? This process is costing less than the excess, we are on wellbeing 2. Seems very pointless having expensive health insurance.

1
Date of experience: Mar 02, 2026
Craig W
Southern Cross Travel Insurance

Southern Cross Travel Insurance was easy to sign up for and reasonable when reviewing cost and benefits.We fortunately did not need to use it - but that's insurance :)

5
Date of experience: Mar 02, 2026
Ian Smith
Good Value Travel Insurance

Competitive price fpr comprehensive cover.

5
Date of experience: Feb 28, 2026
customer
Good pricing and user friendly…

While I didn't need to claim on my travels, I found getting the cover straight forward and simple, the price was competitive and inclusions were fair. Highly recommend traveling with travel insurance, I spent some time comparing others, and these guys came out ontop.

5
Date of experience: Feb 27, 2026
Polaiuamea Kirifi
Peace of mind

5
Date of experience: Feb 27, 2026

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