scti.co.nz

4.5
4.5 Based on 200 reviews

...

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Average Rating

4.5

/
5

200 Reviews

5 Star
78%
4 Star
12%
3 Star
1%
2 Star
1%
1 Star
6%

Filtered Reviews

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Review Time

Michael
Setting up the cover was great and…

Setting up the cover was great and easy. Excellent site.The true experience is when I make a claim.then I can give an honest review.Luckily didn't need to.

4
Date of experience: Feb 12, 2026
customer
Southern Cross is great as always

Southern Cross is great as always. Didn't have to make a claim but have used them in the past and as insurance goes they are 10/10

5
Date of experience: Feb 12, 2026
Aaron Davis
The questions were clear

The questions were clear, and I liked that you can adjust coverage options without starting over. Policy details are explained in normal language, not legal overload. Price wasn’t the absolute cheapest, but it felt solid and reliable.

5
Date of experience: Feb 11, 2026
customer
Good response

Good response Good coverage for many medical treatmentsGood time period for good value

4
Date of experience: Feb 10, 2026
ROB BRAY
EASY TO BUY TRAVEL INSURANCE

EASY TO BUY TRAVEL INSURANCE EVEN WITH PER EXISTING MEDICAL CONIDITIONS AT A VERY COMPETIVE RATE AND BEST OF ALL NEVER NEEDED YOUR SERVICES

4
Date of experience: Feb 09, 2026
Emily
Was good experience with southern…

Was good experience with southern cross, everything is set before and on the journey with our trip.

5
Date of experience: Feb 09, 2026
Beverley, New Zealand
I travelled with peace of mind

I travelled with peace of mind and confidence knowing that Southern Cross Travel Insurance were with me all the way. With no worries, I could enjoy my holiday 24/7

5
Date of experience: Feb 05, 2026
Duane
My wife had to see a doctor and have…

My wife had to see a doctor and have blood tests done while in Japan. I found SCTI great as I didn't have to supply translated documents, they would do that all themselves. The actual claim was approved and money in our account within a week. The only negative we had was in an additional claim for the same event with a follow up with doctor and prescriptions. Two weeks from submitting the additional claim we still hadn't heard anything, took a phone call then resubmitting claim to get a result. We heard back after two days with a positive result and an apology for the slow response.Overall the experience was great, simple to claim, and generally fast. I would use SCTI again.

4
Date of experience: Feb 02, 2026
customer
Havent received full claim for general…

Havent received full claim for general medical bill

1
Date of experience: Feb 01, 2026
John
Great travel insurance

I didn't need to make use of the insurance but the whole process was great with clear information on what was covered, different products to suit different needs, clarity on how to make a claim and key hints on how to avoid, and deal with, any issues that may need to be dealt with by travel insurance.

5
Date of experience: Feb 01, 2026

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