secretcompassonline.com

4.7
4.7 Based on 64 reviews

First off, DO NOT ALLOW TRUSTPILOT TO DICTATE TRUSTWORTHINESS, AS THEY ALLOW FAKE REVIEWS FROM BUYERS COMMITTING FRAUD. We have been Authorized Dealers in the limited edition collectibles world since 2003, with one of the best reputations you can find on...

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Average Rating

4.7

/
5

64 Reviews

5 Star
92%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
6%

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Review Time

Larry Miller
A first rate rxperience

A first rate, excellent business. Nice, helpful people. Good inventory, respond quickly to questions, fast shipping.Hats off, particularly, to Shane.

5
Date of experience: Oct 15, 2025
Enver B
Fraud experience

Please listen. Never trust this store. 100% fraud. They say something and do something else. They have taken money from me and refusing to refund me without delivering Orders. The name of the guy is Shane. Other buyers be aware of him. I am never gonna buy from him again.

1
Date of experience: Sep 23, 2025
Madison R.
One awesome collectibles distribution company!

From an individual living in Puerto Rico I recently acquired a valuable statue from them and the whole process was surprisingly clear and fast. Mr. Shane was extremely helpful throughout the whole process as me, starting to collect, had many questions and he was more than happy to politely answer each and every one of them while offering suggestions and advices before and after placing my order. He even did periodical checks to ensure the process was going as expected.Amazing customer service!Needless to say, this is the kind of attitude and vibe you would love to expect from companies. I'm certain I will be buying from them very soon. Terrific company and overall solid option for collectibles acquisitions.I really don't understand the negative reviews, and it makes me think it is coming from people who want to cause trouble.Please give this company a try. You won't regret it!

5
Date of experience: Jul 17, 2025
Yuri Bradley
We hade some issues but worked them out.

4
Date of experience: Feb 14, 2025
Charly Coleman
Fantastic quality and great service

Fantastic quality and great service. Got my package in Miami in perfect condition right on time. Thanks again!!

5
Date of experience: Oct 04, 2024
Amadeus Morris
Extremely recommended!!!

I highly recommend this company, their team, and especially Shane! When I purchased an item from them recently, they maintained excellent communication and went above and beyond to keep me informed during a minor shipping issue. I will definitely be doing business with them again. Thank you, Shane and the team!

5
Date of experience: Jul 09, 2024
Jet Patterson
i pre ordered the prime 1 studio batman…

i pre ordered the prime 1 studio batman sonar suit from secretcompassonline , they had the statue delivered to me within 4 months . i wasn’t expecting this statue till 1-2 years . definitely recommend them

5
Date of experience: May 25, 2024
FelixJol
I took a chance and ordered

I saw Secret Compass was selling a set of collectibles that I was looking for so I checked reviews here and took a chance. Shane answered my email questions Sunday night. I paid Monday morning and he shipped same day. Friday UPS delivered it to me. Exactly as described. Highly recommended!! I couldn’t be happier.

5
Date of experience: Apr 26, 2024
Xavier Carter
Store kept my $ from pre Oder after…

Store kept my $ from pre Oder after waiting for ever for product and email not 100% guaranteeing me I’d get my product

1
Date of experience: Feb 10, 2024
Adelaide Carter
Great seller

Great seller, great customer service and great product! Thanks for everything!

5
Date of experience: Jul 19, 2023

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Business Details

  • First off, DO NOT ALLOW TRUSTPILOT TO DICTATE TRUSTWORTHINESS, AS THEY ALLOW FAKE REVIEWS FROM BUYERS COMMITTING FRAUD.

    We have been Authorized Dealers in the limited edition collectibles world since 2003, with one of the best reputations you can find online!

  • email sales@secretcompassonline.com
  • call 9704122322
  • language https://secretcompassonline.com

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