sendfromchina.com

2.7
2.7 Based on 34 reviews

17 years 3PL experiences in China-to-worldwide order fulfillment service. Offering China warehouse, order fulfillment center, omni shipping arrangement, China dropshipping, product sourcing, tax refund and prep....

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Average Rating

2.7

/
5

34 Reviews

5 Star
38%
4 Star
3%
3 Star
3%
2 Star
0%
1 Star
56%

All Reviews

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Review Time

Finn Smith
Disappointing experience with this shipping service

I ordered items online and was assigned this shipping service. After days of waiting, I was informed that my package had been delivered to the wrong location. I’ve tried to reach out to the courier multiple times for help, but have received no response. This experience has been extremely disappointing, especially since I placed my order two weeks ago and expected it to arrive at the correct address.

1
Date of experience: Dec 30, 2025
Dougie Clark
Extremely frustrating experience with delivery

I ordered items online, and this was the shipping service assigned after several days of waiting for my package. My package was marked as delivered, but it went to an entirely incorrect location. I attempted to contact the courier for support, but received no response despite multiple attempts. This service has been terrible. I placed my order two weeks ago and expected it to arrive at the correct address.

1
Date of experience: Dec 20, 2025
Wesley
After evaluating multiple fulfillment providers

After evaluating multiple fulfillment providers, the company provided the best combination of pricing and service. The storage fees are fair, and fulfillment costs adapt well as order volume rises. It’s been an effective solution for maintaining margins during international shipping.

5
Date of experience: Dec 04, 2025
Misty B.
Can't rely on this service

According to the tracking number, the package has been delivered... but I have never received it.

1
Date of experience: Nov 29, 2025
Rowland
First-time fulfillment experience was smooth

This was my first experience with a fulfillment service based in China, and the company made the process much more manageable than I anticipated. The onboarding was simple, and my account manager was very patient with my questions. Shipping times were reasonable, and my customers received their orders without any issues.

5
Date of experience: Nov 02, 2025
Ramonlycombos
Avoid this service at all costs

Avoid this service if you want to preserve your time and money. It will only frustrate your customers. Their system is often down, there’s no support, and they are slow to respond to emails.

1
Date of experience: Oct 28, 2025
Heartfelt thanks for outstanding support

I wanted to express my gratitude for the exceptional work and ongoing support I've received. Your clear communication, efficiency, and problem-solving skills have made managing shipments significantly easier. Your professionalism truly stands out, and it’s been a pleasure collaborating with you. I appreciate all your efforts and look forward to our continued partnership.

5
Date of experience: Oct 20, 2025
Taylor Wilson
Parcels consistently fail to arrive

I've ordered from three different sellers who used this service for delivery. Items were shipped from overseas, arrived in my country, cleared customs, and then inexplicably disappeared. I will avoid ordering from anyone who utilizes this service.

1
Date of experience: Jun 10, 2025
Vincent Cooper
Would give zero stars if possible

I would not give any stars if that were an option. This shipping service is terrible. You’ll wait an entire month for a package that they claim will arrive within two weeks. They also lack proper communication methods to address frustrations. I would never recommend or use this service again!

1
Date of experience: Mar 18, 2025
Conrad J.
Absolutely unacceptable service

Absolutely unacceptable service. I paid on January 28th, and now it’s February 24th. According to their tracking, the parcel hasn’t even left its origin after 27 days. It was stuck for 18 days before being picked up and has been stuck in transit for 5 days now. Terrible shipping experience.

1
Date of experience: Jan 28, 2025

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