Review Time
I am extremely disappointed with my recent experience with ServerOrbit. I placed an order for a DL380 server battery and paid for overnight shipping, yet I never received any confirmation that the item was packaged or shipped. I had to call myself just to get a status update, and was told it would be handled the next day. When I reached out again through chat, my issue was not addressed at all. On my third attempt, I was informed that my order had been canceled without any explanation. This level of service is unprofessional, unreliable, and unacceptable, especially for critical server components. My experience with ServerOrbit has been nothing but frustrating and deeply unsatisfactory.
I am extremely disappointed with my recent experience with ServerOrbit. I placed an order for a DL380 server battery and paid for overnight shipping, yet I never received any confirmation that the item was packaged or shipped. I had to call myself just to get a status update, and was told it would be handled the next day. When I reached out again through chat, my issue was not addressed at all. On my third attempt, I was informed that my order had been canceled without any explanation. This level of service is unprofessional, unreliable, and unacceptable, especially for critical server components. My experience with ServerOrbit has been nothing but frustrating and deeply unsatisfactory.
I attempted to buy a $4.3k GPU under the condition I could not cancel or return it. Three weeks goes by and they cancel on me, followed by raising the price on their site to $5k. Just skip this place and buy from someone else. Waste of time and they have no honor.
I placed order on 1/28/26 and tried numerous times to get order status, after being told we will get back with you several times and them already having my money, after a month I said cancel the order. They did process refund, but I should not have had to request updated status 5-6 times with no reply
Worst place to purchase electronic components. The complete product description for SNPHVY68C/128G was not provided on their website. After placing the order and researching elsewhere, I discovered that the DDR4 module is Optane memory and is not compatible with my server.When I requested a return, they stated they would deduct 20% plus return shipping. I had not opened the product. I tried to be reasonable and asked if they could instead deduct only the two-way shipping cost, but they refused and hung up the phone.Instead of returning the item, I may have to sell it to someone who actually needs it.I will never purchase from ServerOrbit again.
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