Review Time
I ordered from them almost 2 months ago if not longer and they keep telling me my product is delayed in customs. I’ve been more then patient in this whole process and all I have received from sett is a $20 gift certificate for there website that expires, which is fine but do you really think I want to order something else when I haven’t even received the product I paid for. They have been no help and just keep telling me to wait. I don’t enjoy writing a bad review but at this point not sure what else I can do seems like I just threw away $200 thanks SETT.
Was highly impressed with the quality and craftmanship of the product I purchased. Fair price and definitely worth the value of the money I spent.I will surely recommend Sett and Co to my friends and family.
Do NOT order from this company! I ordered nearly a month ago and my order hasn’t shipped. Every time I contacted them about my order, they skated around the issue and sent false assurances about how it “would be delivered soon” and claimed that they’re “super particular about quality” so a “hiccup” delayed my order. The tracking number they provided (which I had to request when I didn’t receive an initial order confirmation), shows that my order STILL has not been received by their shipping partners. Unless you’re willing to wait for months to potentially never receive what you paid for, do not order from them.
This has been the most frustrating experience of my life. I was meant to receive this item well in advanced to the day i needed it. Nope. I cant even get an estimate on where it is because the website didnt change the delivery date, I just got an email about it. I contact customer service and they said it has already shipped so no refund. Yet they cant give me the shipping number? No phone number to call and an email that dances around all my questions and concerns. I would comment on the quality but guess what? STILL NO PRODUCT. If you do want something from this company do not go buy the estimated date given. UPDATE: As of July 7th I still have no package. I have had 2 "wrong" tracking numbers given, and have been refused a refund until it arrives. Will it arrive? The world may never know.
Ordered my necklace over a month ago. When trying to get a hold of customer service I get the run around about delivery time frames and reasons why. One of the only good things I can say is the customer service department is responsive which still gives me hope I will get my order still. As to the question of when, hopefully I will find out.
Do not buy from this company! While they advertise that their gold necklaces are made of solid gold, they are actually hollow in nature. My necklace broke while taking off my shirt and I’d relate the material to being as rigid as a paper clip. Your necklace will continuously break!!!
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SETT is a place where creativity, positive energy, and a rebellious attitude rule. Our contemporary designs and timeless craftsmanship celebrate style and individuality, which is why we encourage our modern, diverse community of customers to wear our jewelry their own way.
Dare to express yourself- confidently, freely, and without judgment.
Live by your own rules.
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