shapshe.com

2.2
2.2 Based on 41 reviews

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Average Rating

2.2

/
5

41 Reviews

5 Star
24%
4 Star
5%
3 Star
2%
2 Star
0%
1 Star
69%

Filtered Reviews

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Review Time

Amelia
I ordered this faja and it arrived in…

I ordered this faja and it arrived in less than a week. It works great, feels high-quality, and their customer service was helpful too.

5
Date of experience: Nov 16, 2025
Poko
This does exactly what I needed it to

This does exactly what I needed it to. The whole process was smooth and shipping was very fast.

5
Date of experience: Nov 12, 2025
Allain
I love these shorts

I love these shorts - they lift and smooth perfectly. Shipping was fast and returns are easy. But the fabric is a bit thicker than I was expecting.

4
Date of experience: Nov 09, 2025
Jessica T.
Scam, please don’t buy anything from this company!!!

Scam! If I could I wouldn’t give any or minus stars! The delivery tracking said that the package was delivered, but I didn’t get anything package. I already contaced the customer service no response.

1
Date of experience: Nov 09, 2025
Jenny Espinal
I paid $78.40 for an order that was…

I paid $78.40 for an order that was never delivered. The package was returned to the merchant due to an address issue. Instead of resending the order or issuing a refund, the company stated they would destroy the item and only offered a discount for a future purchase.Keeping both the product and the customer’s money is unacceptable. This is poor customer service and an unfair business practice. I do not recommend this store.

1
Date of experience: Nov 08, 2025
Joana Ramos
Is this a real scam

Is this a real scam? Nobody’s answer my calls or emails. I don’t have yet my tracking number and I have an event very soon. How can I get my refund?!

1
Date of experience: Nov 04, 2025
Alexandra Martinez
Very disappointed experience

My experience with Shapshe was honestly terrible. I bought two items and both were completely the wrong size. When I contacted customer service, instead of helping me, they basically told me I was out of luck. Their exact message was that it’s “impossible” to return the merchandise because they are in China, so I have to keep the products even though they don’t fit my body.This is unacceptable. If a company sells internationally, they should have a real return or exchange policy, not just take your money and leave you stuck with items you can’t use. It feels like a scam. The quality didn’t match the price, the sizing was off, and the customer service was dismissive and unprofessional.I highly recommend avoiding this company. Save your time, money, and frustration — shop somewhere that actually respects customers and stands behind what they sell.

1
Date of experience: Oct 28, 2025
Olivia Smith
The material is nice and shipping was…

The material is nice and shipping was fast. Unfortunately, the sizing was off for me, so I have to send it back. Glad the returns process is easy - I'll probably try a different size.

3
Date of experience: Oct 21, 2025
Serenity Cooper
This shaper is both comfortable and…

This shaper is both comfortable and works well. Shipping was lightning fast, and their customer service team was so helpful and quick to respond.

5
Date of experience: Oct 08, 2025
Vanessa Tucker
This corset smooths everything out and…

This corset smooths everything out and doesn't roll down, which I love. Shipping was quick and their support team is top-notch.

5
Date of experience: Oct 08, 2025

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