Review Time
When ordering a waist trainer, they tell you to go a size smaller than what you wear. I did that and it wasn't ready for me. Im ok with that but when I asked about the options for a return the company BS me. They basically told me that it would cost me more to return or exchange it, and that the best option would be for me to just keep it and waste money to buy another one. DONT BUY FROM THIS COMPANY OR WEBSITE. Its not worth the heada6
I strongly advise against ordering from this company as it has proven to be a scam. I placed an order and entered my address correctly, but the shipping label had the wrong address, as confirmed by the postal service. This led to my item being returned to their facility. I contacted their customer support to request a refund, since their website states a 30-day return policy for unused items. Initially, they suggested I try to pick up the item from the postal service, despite it being back in California. I explained that I was from another state and couldn’t do that. Their response was: The package will be destroyed upon return, so we cannot provide a refund or arrange for redelivery. However, we can offer you a 20% discount on your next order as compensation. Please consider my experience before spending your time or money with this company.
Please do not order anything from Shapshe, they are a Scam. I placed an order and inputted my address correctly but the address printed on the shipping label was incorrect, confirmed by USPS. This caused my item to be sent back to their facility. I emailed their customer service requesting a refund since their return policy on their website states they have a 30 day return policy for unused items. They first suggested I try to pickup the item from USPS even though it’s now back in California. I replied I’m from another state, I cannot pick it up. They replied back:The package will be destroyed upon return, therefore we cannot offer you a refund or arrange for redelivery. We are willing to give you 20% discount for your next order as a compensation. May I have your opinion?Vicky1213…so, please do not waste your time or your money with this company.
Although the site advertises returns accepted, I was advised that I would have to ship the items to China. I did not realize the shipment was initiated in China until I inquired about the delay in receipt. Customer beware of returning items that are ordered from a Chinese company.
😠 STAY AWAY! Inaccurate Sizing, Shady Return Policy, and Wasted MoneyDo NOT buy from this company! My experience was terrible and they are not worth your hard-earned money.I ordered a 2XL pair of pants for my wife, who typically wears a US size XL. The garment received was clearly sized incorrectly—it was closer to a US Medium. Their sizing chart is completely inaccurate and misleading.When I contacted customer service to arrange a return, they repeatedly refused to provide a proper resolution. Instead of accepting the return for a refund, they kept offering a meager 10% discount on a "next purchase." This felt like a push to make me waste more money on their faulty products.Finally, they provided the return address, but with a major catch: they warned that I would be responsible for the high cost of international shipping to China and would also be liable for an "import tax." This made a fair refund impossible to obtain.This company is shady, their product sizing is false, and their return policy is designed to discourage customers from getting their money back. Stay away!
I ordered two faux leather skirts (USP53028) from the company that were described as PU Leather, but when I received them the packaging said polyester, spandex and cotton material. The worst part is they did not have any lining in them, period. I am conversing with a customer service agent trying to get the return information (China). Even though their return policy states that I will not be responsible for return shipping cost if there are issues with their garments, currently they are only offering me a 15% credit. I should have done my homework first, lesson learned. Hopefully, my mistake will prevent someone else reading this review from ordering from this company. BE AWARE IF HEADS ARE CHOPPED OFF IN ADS.
US buyers beware. All sales are final because shipping back is the consumers responsibility if “return is caused by consumer” and it costs more to ship back than the item costs. Size runs small and wrong size falls under the “return caused by consumer.”
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