shawncraft.com

4.1
4.1 Based on 221 reviews

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Average Rating

4.1

/
5

221 Reviews

5 Star
71%
4 Star
8%
3 Star
1%
2 Star
1%
1 Star
20%

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Jeffrey Stillwell
Amazing customer service

Not only do they have a great selection of styles - they have wonderful customer service too! They replaced an item for me free of charge, and even expedited the shipping. It's rare for companies to stand by their customers like that. 10/10 recommend.

5
Date of experience: Oct 31, 2025
Terry G
Highly recommend for product and service

Excellent customer service; great communication! Quality product t shirts with very nice graphics.

5
Date of experience: Oct 30, 2025
illiana
great customer service!

i ordered a medium because i like my sweatshirts a little loose, but it ended up being too big. i emailed asking if i could send it back and exchange it for a new one, and they replied back saying i could keep the old one and they would still send me a new one in size small. they got back to me very quickly and even sped up the shipping! great experience 5/5

5
Date of experience: Oct 30, 2025
Tom Hewitt
I’m impressed with the customer…

I’m impressed with the customer service. Shawn reached out personally to make sure I was happy with my order. My order was slightly delayed, but that was my fault and not Shawn’s. He made everything right and I am a very happy customer! I will definitely order from this company again. Thank you Shawn!

4
Date of experience: Oct 29, 2025
Amanda Sorensen
Check the size chart but great customer service

I forgot to check sizing when ordering and had assumed they were women’s sizing. Turns out it’s men’s, but it was no problem at all. Shawn contacted me back immediately and sent the smaller size all in under 24 hours. The T-shirts I got before are thick and seem like really good quality as well. Would definitely order from them again and they have excellent customer service!

5
Date of experience: Oct 29, 2025
Tim Harris
Great Customer Service!

5
Date of experience: Oct 29, 2025
Annette Wilford
Brilliant 👏

Brilliant 👏

5
Date of experience: Oct 29, 2025
Really good quality shirt

Really good quality shirt! Nice thick material and I like how it's intentionally faded a bit. Also, I ordered a L, which was quite large, and so I emailed to exchange it for a M. Instead, they sent me a new shirt and told me to keep the L - I gave it to a friend and she's happy too!

5
Date of experience: Oct 28, 2025
Emily
Amazing customer service!

I had ordered a shirt for my husband. When it got here somehow when I checked out the sizes got switched and I selected the wrong size. When I reached out to customer service they offered me to keep the shirt in the wrong size and to send me the correct size I had meant to order. Top notch!! And the quality of the shirt i recieved is amazing! The print and the softness is awesome!

5
Date of experience: Oct 27, 2025
I ordered 3 shirts

I ordered 3 shirts, good variety, in designs and colors. They showed they are customer focused, because one of the shirts the size was not as accurate as it should, hence I asked for a shirt a size below and they shipped it for FREE no questions asked & no return for the one I received. Also, they were very fast with the replies and the shipment. I am very grateful since the quality is good and ideal for Christmas presents or birthdays.

5
Date of experience: Oct 27, 2025

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