shop.guineapigsaustralia.com.au

4.7
4.7 Based on 201 reviews

🐹 Unique, pigalicious products for small pets 🇦🇺 Australian owned and operated ✅ Biggest range for rabbits and guinea pigs ❤Small Family Business, support Local...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.7

/
5

201 Reviews

5 Star
83%
4 Star
9%
3 Star
2%
2 Star
3%
1 Star
2%

Filtered Reviews

Filter Reviews

Review Time

JP79
Great service and great products

Great service, great products and good prices. My bunnies love the toys and treats.

5
Date of experience: Oct 02, 2023
Antonia Brooks
Good service

Good service, fast delivery

5
Date of experience: Sep 26, 2023
kenzaza008k32
Amazing products

Amazing products, just what I needed

5
Date of experience: Sep 26, 2023
Abner M.
Quick delivery product is as stated

Quick delivery product is as stated Variety of choices suitable for consumers caring appropriately for small animals

5
Date of experience: Sep 25, 2023
Belinda Clark
Will purchase more from this reliable supplier

Great service, good quality, easy online purchase, handy pick up option from warehouse

5
Date of experience: Sep 25, 2023
Nancy Coleman
Great price and variety

Great price and variety. Quick delivery

5
Date of experience: Sep 25, 2023
Carlie Morris
Guinea Pig kitchen is working great

Guinea Pig kitchen is working great! Arrived quick. Helps keep the cage tidy by keeping straw to one section of cage as well as the majority of piggy poo. Cleaning the cage is now super easy. Piggy is delighted with her kitchen.

5
Date of experience: Sep 21, 2023
Hilary Foster
Easy process

Easy to order online and easy to track order.

5
Date of experience: Aug 24, 2023
Jordan Morgan
First time ordering…

My first time purchasing from Guina Pigs Australia. I understand that things sometimes aren’t in stock but it was shown on the website that there was stock of a base in the colour I was after to match the loft I was also ordering. They emailed me to advise me that my colour was out of stock and would have to change it. I ended up switching the colour and just having a mismatched loft and base, but I also received a different coloured ramp to the colour I ordered and now I have a tri-coloured cage setup which isn’t what I was going for. I had contacted customer service as I’d like to at least change the colour of the ramp so my cage is limited to two colours. I was told ramps were out of stock and they didn’t have the colour I ordered, so I was sent what was left without being informed. In the end, I’ve ended up with a tri-coloured cage instead of one colour. They offered for me to be placed on back order for ramps in November but I’m going away in early December and the shipping is slow. I’d assume I would’ve had to pay for a second ramp too. I usually never write negative reviews, but considering how much I paid for a high quality cage that would be all matching colours and all the good I’ve heard from this site, I was hoping my experience would be as good as everyone else’s. I’m quite disappointed. I won’t stop ordering from this company, but I don’t think I’ll be purchasing more corflute as I wanted everything to match, but the site doesn’t seem to reflect availability and communication is rather poor. You’d be better off making your own corflute components if you’re going to invest so much money into making your GP home look good.

2
Date of experience: Aug 23, 2023
CT66
Superb as usual :-)

Fantastic service as always. My email confirmations went to my junk mail and there needed to be a small change to my order as something was out of stock. Thankfully GPA were patient and held the rest of my order while they waited for me to respond. My order all arrived quickly and in perfect condition and have two very happy piggies with their updated cage. Love the clear panels!!!

5
Date of experience: Aug 23, 2023

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More