Review Time
We ordered a flower girl dress for our daughter in an upcoming wedding. The wait was worth it for this dress, it fit perfectly and even held up all day being played in by a toddler. Great customer service to answer our nervous parent questions. I would recommend to anyone.
Customer service is incredible - I had a bridesmaids that went through a really difficult situation and needed to exchange sizes after her order was already placed. Customer service immediately canceled the order and provided a credit for the new size. They made her situation 100% times better and I’m so grateful that I chose Revelry for my bridesmaids dresses and getting ready outfits!
Where do I begin? The at home try on dresses are MUCH better quality than the actual dress you purchase. We ordered 9 bridesmaids dresses for my oldest daughters wedding and most of them had issues. The biggest issue was with my youngest daughters dress. It was WAY too short (even though the measurements I sent were dead on), the seam that runs down the back of the dress was crooked, the sequins shed all over the place, the side zipper was too close to the material of the dress and would get snagged when zipping up, and the solid piece under the sequins was longer than the sequins overlay! the whole dress was a disaster.The customer service of this place is horrific. As a Manager of a luxury car dealership I wouldn't have a job if I treated paying clients as poorly as this company. They were very dismissive about the quality of the dress even though ALL of the defects were clearly shown in the photos I provided. I was simply told you can pick a "similar" replacement dress from our warehouse which will arrive in time. As I explained that ALL of the bridesmaids were the same and how stupid would it look if one had a completely different dress...they could give two sh!&$ I tried to be very pleasant, I explained that this WILL ruin my daughters wedding, and even offered to pay whatever it is I needed to pay to have another one made and express shipped. NOPE! Denied! I received a canned response via EMAIL because we all know how people hide behind their keyboards. Then to add insult to injury they offered to refund me 15% if I returned the dress. There was ZERO empathy from this company, no realistic solution offered...nothing. I couldn't even speak to a supervisor...I received this response, again via email, when I asked for a supervisor to call me: "I understand you have requested to speak to a supervisor, Any decisions regarding exchange/cancellation/etc have been made with the oversight of the manager and director, in accordance with our stated policies so we will not be escalating this issue further"This is a horrible business! Clearly I am not the only person with this experience. I will shout from the rooftops to everyone I know to never purchase from this company, ever! Thanks for nothing Revelry!
I used Revelry for my dresses because I loved the colors but also liked how they were so size inclusive for all body types. I wanted my girls to feel good about the dress they wore and feel confident. My girls talked about how they loved that the dresses had linings compared to other dresses and that they offered long, regular and short lengths. I loved the color options and the variety of choices available and felt that it could meet each persons need for style, size, and quality.
I ordered a white bridesmaid dress from Revelry to wear as my wedding dress. The home try on process from this company is what truly sets them apart. Because of this, I actually picked a different dress than what I had originally thought I wanted. When I got my actual dress after ordering, it was perfect! So many people who saw my pictures were stunned it wasn’t a “real” wedding dress. I felt comfortable, confident, and beautiful on my wedding day because of Revelry’s gorgeous dresses that are also high quality.
I had a phenomenal experience with Revelry! From ordering swatches, to the at-home-try-on party I threw for my bridesmaids, and finally to ordering the bridesmaid’s dresses, Revelry was consistently faster than anticipated, and offered excellent customer service the whole way through. I ordered 7 bridesmaid dresses and had a tiny issue with one which was immediately resolved better than I could have imagined. Best of all, the dresses are absolutely stunning and incredibly high quality while still being a reasonable price. I can’t wait for my girls to wear them down the aisle for my wedding!
I love revelry products- I’ve been a bridesmaid and a bride using revelry. The materials are great, I love the inexpensive home try ons and the variety. I am giving four stars only for shipping time- I completely understand the need for time for custom dresses, makes sense. But I recently bought pocket squares and they had an estimated ship date of 6 weeks- it’s a literal square. Now, they did come earlier than that but it is a little shocking to learn a square of fabric takes that much production time
The pajamas we ordered themselves were beautiful and I can’t wait to give them to my bridesmaids. They all also ordered dresses that came in much quicker than expected and are beautiful. I have worn revelry for a few other weddings and have only had great experiences!
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Revolutionizing wedding dress & bridesmaid dress shopping by making it fun & easy. Try on our gorgeous gowns in your size, at home, with your friends. Fashion-forward, body-friendly, obtainable, and easy.
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