shotscope.com

4.7
4.7 Based on 121 reviews

Shot Scope based in Edinburgh, UK, design and manufacture golf GPS watches, shot tracking systems and laser rangefinders to help golfers improve their on course strategy and make the game more enjoyable for all. Shot Scope products have been used by tens ...

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Average Rating

4.7

/
5

121 Reviews

5 Star
88%
4 Star
5%
3 Star
2%
2 Star
3%
1 Star
2%

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Review Time

Paul Koren
Outstanding service.

Custome service was above and beyond the standard. Shot Scope was actually chasing me up for answers. Calum couldn't have been more helpful.

5
Date of experience: Jan 31, 2026
Dave Samuel
Excellent Customer Service

I contacted Shot Scope asking if could buy a Battery Cover Door for my Pro Lx Rangefinder, (I had lost the original one),Within 24 Hours I had a response, asking for further details, which I provided,Within 4 Days of my request for information a Battery Cover Door arrived by post at my home, (No Charge)Superb Customer Service from Lee at Shot Scope

5
Date of experience: Jan 30, 2026
Jim D
Very pleased with Shot Scope support

Very pleased with Shot Scope support. Calum responded within a short period of time and quickly identified the problem I was having with my X5 watch, dispatched a new watchstrap free of charge (covered by warranty) and having received and fitted this, my problem is resolved. Thank you!

5
Date of experience: Jan 30, 2026
Riccardo Brognara
Quick to respond and they fix the issue

Their support guys are always quick to respond and work with you until the issue is resolved.

5
Date of experience: Jan 29, 2026
Fantastic customer service

Fantastic customer service. Its truly refreshing to find a someone who provides the service as promised on their website, quickly and accurately, everytime. Thanks again Shot Scope for another course update.

5
Date of experience: Jan 28, 2026
Richard Gale
I had a problem with my V5 watch

I had a problem with my V5 watch. Customer service was right on top of the issue. They sent out a replacement watch and handled it professionalism. What a great support team.THANKS

5
Date of experience: Jan 27, 2026
Greggybread
Great communication

Great communication. James was extremely helpful and walked us through every step

5
Date of experience: Jan 26, 2026
Robert Oldroyd
If I could give more than 5 stars I…

If I could give more than 5 stars I would.The Connex tags were purchased for me as a Christmas present and on a recent Sunday I set up my clubs with the tags then looked for my home course but I could only find the clubs summer course and not the winter course which I was playing the following day. I emailed Shot Scope that same regarding the problem and when I got back from golf the following day I found I had received an email from Lee to tell me that he had added my winter course to their data base and that I could access it straight away.Fantastic, speedy, efficient service.Thank you Bob

5
Date of experience: Jan 26, 2026
Samuel Baz
Cameron in customer service is…

Cameron in customer service is responsive, prompt and knowledgeable. He provided outstanding service in resolving an issue with my H4. I’ll be looking to buy more products from Shot Scope.

5
Date of experience: Jan 26, 2026
peter baker
Excellent support from Cameron

Excellent support from Cameron, had an issue with X5 but resolved very quickly.

5
Date of experience: Jan 26, 2026

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Business Details

  • Shot Scope based in Edinburgh, UK, design and manufacture golf GPS watches, shot tracking systems and laser rangefinders to help golfers improve their on course strategy and make the game more enjoyable for all. Shot Scope products have been used by tens of thousands of golfers in over 100 countries. Main products include: Shot Scope V3 GPS and tracking golf watch, Shot Scope PRO L1 laser rangefinder and the Shot Scope G3 GPS golf watch.

    If you have any issues, please contact us at support@shotscope.com where our support team will be happy to help.See more

  • language https://shotscope.com

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