shotscope.com

4.7
4.7 Based on 121 reviews

Shot Scope based in Edinburgh, UK, design and manufacture golf GPS watches, shot tracking systems and laser rangefinders to help golfers improve their on course strategy and make the game more enjoyable for all. Shot Scope products have been used by tens ...

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Average Rating

4.7

/
5

121 Reviews

5 Star
88%
4 Star
5%
3 Star
2%
2 Star
3%
1 Star
2%

Filtered Reviews

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Review Time

Neil Moore
Already left feedback on how good the…

Already left feedback on how good the shotscope V5 is and good quality. Asked for help with adding clubs to my bag and got a response same day with a resolution in 24hrs. Way better than my previous system Ar**os. Very pleased

5
Date of experience: Feb 11, 2026
Rhys
Excellent customer service

Excellent customer service from Cameron. Responses to emails were quick and instructions on next steps in returning watch were clear and straightforward.

5
Date of experience: Feb 11, 2026
Lorna
Great product & excellent customer service

Ordered 2 watches as gifts for husband & son. 1 x V5 and 1 x ex-display G6, on 14/12/25, received V5 on 19/12 & G6 on 20/12. Good communication with regards to processing and delivery. Husband delighted with his V5, he had an older Shop Scope which he was very happy with so was keen to replace with the same brand. I requested to return the V5, nothing wrong with it, it appeared in brand new condition, simply made redundant as son had also been gifted an Apple Watch. Cameron went above and beyond, emailed returns form and processed the refund quickly upon receipt of the returned V6. Cameron, unprompted, had contacted me earlier to request a copy of the evidence of postage so he could speed up the refund. Excellent customer service. Would recommend.

5
Date of experience: Feb 09, 2026
Thomas
Great and swift reply by the Shot Scope…

Great and swift reply by the Shot Scope team.

5
Date of experience: Feb 09, 2026
Terence gosbee
Customer support

Contacted customer support with help on a dodgy charger on x5 watch support was very good

5
Date of experience: Feb 09, 2026
David Milbourne
Excellent service

Excellent service, I had an issue with my Shotscope watch strap, I had lost one of the screws. Sent image of watch and have been sent a replacement free of charge straight away, brilliant to receive such fantastic service.

5
Date of experience: Feb 09, 2026
Jeri L.
Very responsive and knowledgeable

Very responsive and knowledgeable. Great support.

5
Date of experience: Feb 08, 2026
Tim Warren
Great customer service.

Made a purchase and don’t get a confirmation email. After waiting 24 hrs I contacted customer support through an online submission. Got a response very quickly explaining how the system works and that my order had been received. Was very pleased with the timely response and detailed explanation. Really set me at ease.

5
Date of experience: Feb 07, 2026
Colin Parsons
The support given by James was quick

The support given by James was quick, understanding and efficient. Definite 5 star *****All now concluded. Thank you.

5
Date of experience: Feb 06, 2026
martin milner
V5 watch

The online help I received and emails was very clear and easy to follow. Unfortunately it didn’t resolve the issue with my watch so Shot Scope immediately said they will send out a replacement which is fantastic service.

5
Date of experience: Feb 04, 2026

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Business Details

  • Shot Scope based in Edinburgh, UK, design and manufacture golf GPS watches, shot tracking systems and laser rangefinders to help golfers improve their on course strategy and make the game more enjoyable for all. Shot Scope products have been used by tens of thousands of golfers in over 100 countries. Main products include: Shot Scope V3 GPS and tracking golf watch, Shot Scope PRO L1 laser rangefinder and the Shot Scope G3 GPS golf watch.

    If you have any issues, please contact us at support@shotscope.com where our support team will be happy to help.See more

  • language https://shotscope.com

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