showpo.com

4
4 Based on 738 reviews

Showpo is a fun & forward Australian online fashion clothing store. We feature the best of women's fashion in dresses, playsuits, skirts, two piece sets and much more!...

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Average Rating

4

/
5

738 Reviews

5 Star
70%
4 Star
7%
3 Star
1%
2 Star
2%
1 Star
20%

Filtered Reviews

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Review Time

Leanne
Above and beyond customer service

I would like to give a huge shoutout to Eric and Claudette for their exceptional service! They went above and beyond to make sure my order was handled perfectly. Their attention to detail, professionalism, and willingness to go the extra mile truly stood out. It’s rare to find such outstanding customer service these days, and I’m so grateful for their efforts. Thank you both for making my experience so positive

5
Date of experience: Jan 08, 2025
Rob Price
Returns

costumer service is exceptional.Helped me with my returns and they replied very quick to resolved the issues

5
Date of experience: Jan 08, 2025
Matbocxx
The Customer Service team went above…

The Customer Service team went above and beyond to get to the bottom of my issue.

5
Date of experience: Jan 07, 2025
Donald Brown
Gorgeous Dress, Great Quality!

I was a skeptic but took a chance and purchased a dress. It’s gorgeous. It fit true to size and the quality is top notch. Pleased with my purchase.

5
Date of experience: Jan 05, 2025
Kate Turner
ordered one sequin dress but not good…

ordered one sequin dress but not good quality.

1
Date of experience: Jan 02, 2025
TP12
Still haven’t received my money back

I ordered a beautiful light pink dress but got a fuscia cheap looking dress. They told me I would get my money back, but after 3 weeks I still haven’t received anything. I would not recommend this site even tho the clothing looks beautiful.

1
Date of experience: Dec 10, 2024
Alexandria Taylor
I purchased a couple of dresses and…

I purchased a couple of dresses and tops from this website. While the styles and colors are beautiful, the quality is terrible. The color comes off after wearing the clothes, staining your skin, jacket, or anything else you pair them with. I regret wasting my money here—this website is a total scam. Be careful and avoid buying from them!

1
Date of experience: Dec 06, 2024
Simone
They call themselves Customer Happiness??

Astounded at the lack of customer happiness actually. I had a product that I returned within the window. I sent it back in my own packaging and Australia post envelope and have been refused a refund. They have agreed that as I sent it that way, I wouldn’t have been able to “opt” (nor did I see it) on the packing label my preference but they did the credit by default and said I couldn’t get my money back. In this financial climate and in this instance where the service guy said “oh you wouldn’t have selected it then” to just say too bad and hold my money is disgusting.This is an internal system error they can fix. They are refusing. There is no way I want to ever shop with Showpo again. The two agents were so unfriendly and unhelpful. Just a money grabbing business. Def lost a customer in me! Many ecomm businesses make it so easy and nice to return and exchange. Not these guys

1
Date of experience: Dec 05, 2024
Aviva
I had a return on the way via Australia…

I had a return on the way via Australia post and needed to buy something at Showpo for an event and wanted to use the credit.Chelsea was so helpful and processed my credit earlier so I could use it. Thank you xx

5
Date of experience: Dec 05, 2024
Madelaine Long
Terrible customer experience - do they hate their customers?

The worst experience. Great brand terrible customer service. Their site failed my payment twice on two working cards and the bank says the merchant is at fault. Customer service don’t care and won’t help to resolve. It is not possible to order from this company and no help offered. Terrible experience shame to never shop here again.

1
Date of experience: Dec 04, 2024

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Business Details

  • Showpo is a fun & forward Australian online fashion clothing store. We feature the best of women's fashion in dresses, playsuits, skirts, two piece sets and much more!

  • language https://www.showpo.com

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