showpo.com

4
4 Based on 738 reviews

Showpo is a fun & forward Australian online fashion clothing store. We feature the best of women's fashion in dresses, playsuits, skirts, two piece sets and much more!...

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Average Rating

4

/
5

738 Reviews

5 Star
70%
4 Star
7%
3 Star
1%
2 Star
2%
1 Star
20%

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Do NOT buy from them

Do not buy from them. I’ve bought items from showpo before but they’ve gone down hill. They are absolutely terrible with returns. I returned a dress that I got a month ago and have yet to receive a refund. The worst part is that I’ve emailed them and they won’t give you any information on when to expect your refund, just that the carrier is delayed. Which I’ve tried to be understanding because mail carriers are struggling right now. But they’re offering no timeline for the refund. This dress was $96 so I’m irritated that I have to sit here and wait so long to get MY money back. Maybe I’ll get a refund tomorrow or maybe I’ll get one in 2 months, who knows! They sure don’t. It’s absolutely ridiculous. I will never shop here again and suggest that you don’t either.

1
Date of experience: Feb 28, 2025
Gladys
Terrible returns process

Terrible returns process. There was no indication that this company is based in Australia until I came to returning part of my order, not only the cost of returning to Aus but when I did my chosen courier deemed it 'unsafe' to deliver and could not find a location to leave it. Leaving me without a refund and frustrated by the constant chasing. Will not be shopping here again and would recommend others to swerve too!

1
Date of experience: Feb 27, 2025
Charlyne Carter
Very good with refunds and returns.

Very good with refunds and returns.

5
Date of experience: Feb 26, 2025
fatboylikescake
Refund Issue

Noticed I had not received my refund yet after the 3-5 business days and sent email to the team. They were super responsive and got my issue taken care of quickly. Charge already pending back on my card. Every time I have contacted Showpo customer service they have been friendly and responsive and resolved my issue quickly!

5
Date of experience: Feb 25, 2025
Jaime Clark
7 Day Return Policy for Refund is an absolute joke

I have never encountered a women's clothing company with a 7 day return policy for a refund. Feels intentionally misleading. What an astronomical waste. I would NEVER have purchased from them if I knew this from the outset.

1
Date of experience: Feb 19, 2025
Jess C.
Super helpful and responsive customer…

Super helpful and responsive customer service team. Had a bit of a hiccup for a return item but their team worked with me to have it resolved within the same day. They were very professional and would recommend Showpo!

5
Date of experience: Feb 18, 2025
Frank
Good quality clothes, delivery comms could be improved

Ordered from NZ and delivered as stated (4 days from dispatch). Only shame was the tracking for Australia post didn't seem to update so on day 4 following dispatch nothing and then the parcel arrived. I do like the range of styles and quality of Showpo clothing. Always as described

5
Date of experience: Feb 16, 2025
Edwin
I love the designs and price

I love the designs, sizing, price. They have tons of dresses for party too! Just one out of 10 dresses the material and sewing wasn’t good so I returned. Returning is so easy and no hustle!!

5
Date of experience: Jan 24, 2025
Oursort
bought a bridesmaid dress form here was…

bought a bridesmaid dress form here was too big so thought id send it back as it told me it was from the uk so happy started return didnt give me a option to choose where to send it from, then £20 to send back postage to me was already £9 not happy with this at all and didn’t appreciate the bot not a great experience not buying again terrible customer service. And outrageous shipping prices!

1
Date of experience: Jan 16, 2025
Coloman Patterson
Not right this time, maybe next. Will purchase from here again for the Customer Service

This was my first purchase with Showpo. I purchased for a friend and the quality was beautiful, however it didn’t fit her. The customer service team were amazing and so accommodating to assist with the return. I will definitely purchase from them again just because of the customer service.

5
Date of experience: Jan 15, 2025

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Business Details

  • Showpo is a fun & forward Australian online fashion clothing store. We feature the best of women's fashion in dresses, playsuits, skirts, two piece sets and much more!

  • language https://www.showpo.com

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