Review Time
Showpo girlies were the best and so so helpful with helping me to return an item and use it as store credit! As I have never done something like this before they were so nice and guiding me on what to do. I’m so grateful. Also they credited my account early when they hadn’t even received the returns yet, that was just so nice of them and I’m so appreciative of them xx thank you guys 🤍
What an absolute joke!! I recently purchased two dresses from showpo, and I am incredibly disappointed with both the quality of the items and the customer service I received.Upon receiving the dresses, it was clear that the quality was far below expectations. The fabric was cheap, the stitching was poor, and overall, the items did not match the description or photos online. I decided to return both dresses, but the frustration only grew from there.Despite following all the return instructions and providing all the necessary information, I was shocked to find that I was not refunded. The customer service team was unhelpful and seemed to only respond from a pre-written script, offering no real solutions or explanation for why my refund was denied. Each time I reached out, I received the same generic responses with no acknowledgment of the issues I faced, making it clear that they had no intention of honouring my request and instead providing a credit for a store I do not wish to shop at.The lack of communication and refusal to issue a refund is beyond frustrating. I will not be shopping here again, and I strongly advise others to be cautious when considering their purchase. The poor product quality and the worst customer service I've experienced have completely soured my opinion of them.
I would give it a -0 if if I could. I placed an order back on November 3, 2024 which I needed for my vacation on the weekend on November 15. I was so excited to learn it had shipped and would arrive by the 12-13 of November. However, on November 13 I received an email that it had been delivered but when I checked there was no package. I asked all around my building. Even asked for camera footage to see if it had been stolen but nothing. I had to go on my trip without my items. Come back and still no package. I start to reach out to showpo and it seems as if they are trying to help but after a few days of going through courier and showpo I have no items and no refund. I have emailed the store but have not heard from anyone at all. My items total over 150$ US dollars and nobody seems to want to get back to me. Maybe it is not their fault but it certainly isn’t my fault and the least they can do is investigate and give me a refund or store credit. Horrible customer service. Such a shame because they have great products. Hate it here though.
Claim your business profile now and gain access to all features and respond to customer reviews.
Showpo is a fun & forward Australian online fashion clothing store. We feature the best of women's fashion in dresses, playsuits, skirts, two piece sets and much more!
discmakers.com
fletcherlongstaff.com
leadingedgehealth.com
skywings.co.uk
autowindscreens.co.uk
baganut.com
child-universe.com
lp.tboconsulting.com
gymlamp.store
cru.ie