Review Time
Wish I could give zero. Have demanded for a refund and store credit that they owe me. Sent an item back that was delivered over a month ago and they refuse to give me my money back. Horrible customer service Since posting the above review, spending hours talking to two different customer service people at this company, and the post office, they still have not refunded me, or at least given me a store credit. my case was supposed to be escalated to someone in tech/customer service and no one ever contacted me. It’s been over 24 hours. The post office was nice enough today to give me a call back, and also let me know they get calls about how bad this company is all the time. DO NOT PURCHASE FROM THEM
Although I needed to return the dress I bought the returns process was super easy and simple, great communication! I did need to chase up store credit that was owed but the agent Kara I spoke to sorted it out in just a few minutes!
There was an issue with my order. I was to blame due to accidentally adding another dress to my cart. Showpo fixed this error asap and I have already received my refund. This was 2 days ago. They r very efficient, courteous and helpful. My correct order is on its way. I have a lot of faith in this company.
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Showpo is a fun & forward Australian online fashion clothing store. We feature the best of women's fashion in dresses, playsuits, skirts, two piece sets and much more!
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