showpo.com

4
4 Based on 738 reviews

Showpo is a fun & forward Australian online fashion clothing store. We feature the best of women's fashion in dresses, playsuits, skirts, two piece sets and much more!...

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Average Rating

4

/
5

738 Reviews

5 Star
70%
4 Star
7%
3 Star
1%
2 Star
2%
1 Star
20%

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Review Time

ReskioZ
Weird Exchange Policy

I got a dress here that I absolutely loved, but it was too big! Showpo doesn't do traditional exchanges, so since I got a 10% discount on my original purchase, I reached out to Customer Service and asked - since it was an exchange for a smaller size, could I get the dress at the same price. They basically said no that is not their policy but they would give it to me "just this one time." I understand if I was returning the dress and getting another item, but I was literally getting the EXACT same item in the next size down! However they did give me the discount code but said it was a one-time thing and its not their policy...

4
Date of experience: Oct 21, 2021
Larissa Taylor
5 stars!!

Great customer service and I have loved their clothing for years now, I always find it a lot better quality than other e-com fashion stores!!

5
Date of experience: Oct 21, 2021
SkiZo_3389
The online chat was super helpful

The online chat was super helpful! They were able to assist with my return query straight away! Thanks Chelsea for your great customer service!

5
Date of experience: Oct 21, 2021
Dirk Cooper
I typed in the wrong address and there…

I typed in the wrong address and there live chat sorted it out straight away was a relief

5
Date of experience: Oct 21, 2021
Charlene
Great customer service experience

Live chat was efficient and very helpful, thank you to Claudette for being a great help for me! Shipping is quick and easy, clothes are gorgeous, true to images and great quality!

5
Date of experience: Oct 21, 2021
AMAZING!

I went on the live chat with questions about a return and they were so much help!

5
Date of experience: Oct 21, 2021
Newgi62
good customer services and nice dress

good customer services, able to help and solve things out. Happy with that. Good quality of dress as wellWill defiantly come back to shop again

5
Date of experience: Oct 19, 2021
Sydney Clark
Cute but disappointing quality

They’re clothing is cute, but definitely overpriced for the quality. Comparable to forever 21 quality but double the price. Save your money

3
Date of experience: Oct 19, 2021
ByDaniHD60
Quick cancellation

Chat function was simple and fast. I needed to change my order and so Chelsea from customer serviced processed it within a minute.

5
Date of experience: Oct 19, 2021
Lincoln Rogers
Excellent service and easy returns

Excellent service by team. Super quick to respond, even later at night. I had trouble creating a return in the returns portal but customer support helped me out and created one for me. Hardest thing in the returns process was waiting in line at the post office to ship it off :)) When the store credit didn’t come through straight away they resolved it very quickly.

5
Date of experience: Oct 18, 2021

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Business Details

  • Showpo is a fun & forward Australian online fashion clothing store. We feature the best of women's fashion in dresses, playsuits, skirts, two piece sets and much more!

  • language https://www.showpo.com

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