Review Time
I played a gamble knowing that if I wanted to do a return I was only going to receive store credit. I thought that would be okay as I had another dress in mind as a back up.However, not only is it more expensive than I originally thought (custom/conversion charges), when I return the item I have to also pay €5.50 return charge, I have to physically print off the returns label and I have to wait to receive store credit.This has meant the alternative dress is now out of stock and I have about $100 in store credit for clothing I do not want. It's a real shame and no exceptions can be made.I'd made the gamble as it had really good reviews, but now there's no way I'd shop here again.
Quality of clothing was average. I expected more for the money. Two items had slight marks on them. Didn't bother returning as such a fuss! I have a feeling these were returns already . One mark being on the front of a white dress. Hopefully will wash out ! Another item doesn't fit, not genuine to size and I am now informed, as it was a final sale ( still expensive ) that I cant return. First and last time shopping with Showpo. I do regular clothes shopping online for myself and 3 daughters, this being by far the worse fashion clothing store ive purchased through. The poor customer service where your just a number and couldn't care less attitude has lost me.
Havent ever had to deal with their customer service until very recently….explains why i kept buying from them. Their clothes are cute, but customer service is appalling. Sent them an email to ask about return extensions due to lockdown, got my case cancelled a week later due to ‘lack of response’……you never got back to me so my case gets cancelled? Then i need to return an item that they sent me in error..they never got back to me, so i live chat them, they say they can’t find the return request then stop talking to me. Safe to say i will no longer be purchasing from this place unless they have some explanation for what’s happened here.
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Showpo is a fun & forward Australian online fashion clothing store. We feature the best of women's fashion in dresses, playsuits, skirts, two piece sets and much more!
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