shuttledirect.com

4.1
4.1 Based on 200 reviews

...

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Average Rating

4.1

/
5

200 Reviews

5 Star
66%
4 Star
11%
3 Star
5%
2 Star
2%
1 Star
16%

Filtered Reviews

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Review Time

Caroline Barry
2nd time using them great service both…

2nd time using them great service both ways would highly recommend and use again

5
Date of experience: Nov 17, 2025
Allison
Service excellent, thoroughly recommend

Service excellent, clean comfortable coaches, polite helpful and considerate drivers. Both journeys we took were punctual.

5
Date of experience: Nov 16, 2025
Angela
Reliable

They were there 15 mins early felt a bit rushed when we met but all settled down very nice drivers would recommend

4
Date of experience: Nov 16, 2025
Golden Toad
Unreliable

Had an evening airport transfer booked in Phuket. Plane arrived on time but there was no Shuttle Direct drivers waiting for us. Even the other local companies had not heard of Shuttle Direct. We tried ringing all the numbers on the paperwork but no one answered and no-one has ever contacted us. We eventually got a local driver to take us. The local guy was less than half the price. My advice, don’t book thru Shuttle Direct, just arrive and grab a local van. The one we used was $65 AUD vs $139AUD for Shuttle Direct.Same experience with the transfer from our hotel to the airport. Booked for 7:25 pickup. At 7:30 the Hotel tried calling the numbers on our paperwork but no one answered. At 7:40 we gave up and grabbed a van off the street. He was 1/4 of the price of the Shuttle Direct booking ($40 AUD vs $175AUD). Don’t use this company, just grab a van off the street, they are everywhere.

1
Date of experience: Nov 16, 2025
Angela Lycett
Beni Fiestas

Going out bit off a wait but all good polite driver n arrived close to hotel due to rd closures

4
Date of experience: Nov 15, 2025
Patrick Lowry
Top service

Transport waiting when we arrived,Driver helped with our luggage and loaded the bus same on the way back to the airport. Great service while other passengers were quing at the taxi rank.

4
Date of experience: Nov 14, 2025
Elizabeth M.
Trip to Malta

It was helpful the driver was at the airport and rang me to let me know exactly where to meet him.

4
Date of experience: Nov 13, 2025
Nicoleta Maria Bitire
I recommend the services and we will…

I recommend the services and we will use them again

5
Date of experience: Nov 12, 2025
Kimberly Dearman
Lurie was amazing!

Lurie was amazing!! From greeting us at baggage claim, securing our water taxi to our hotel. Checking on us later to make sure we arrived at hotel. Then upon our return he met us at water taxi station at 3:45 am with open arms and a smile. Lurie made our trip experience so much more enjoyable. We didn't have to worry because we knew he was going to take care of us.

5
Date of experience: Nov 11, 2025
Catherine W.
A great transfer to Nerja in an…

A great transfer to Nerja in an ‘economy van’ transfer for a family of 5. Great value for a return trip , excellent and helpful driver. Waiting for us in arrivals and arrived early for our pick up. Choice of child seats. Have used this company many times and wouldn’t choose anyone else.

5
Date of experience: Nov 10, 2025

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