silvermushroom.com

4.4
4.4 Based on 201 reviews

Family run business selling premium quality kitchen and home wares online....

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Average Rating

4.4

/
5

201 Reviews

5 Star
78%
4 Star
6%
3 Star
0%
2 Star
4%
1 Star
11%

Filtered Reviews

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Dark_Legend_PvP
Second time ordering from here...

Second time ordering from here, my candle holders and knife set are beautiful. Lovely customer service even when I needed to change the delivery address. My bad for inputting it incorrectly. Will absolutely be using again. Thanks guys xx

5
Date of experience: Dec 01, 2022
Super helpful when I was having an…

Super helpful when I was having an issue with getting a gift I had ordered for my mom here on time! They went above and beyond, will continue shopping here :)

5
Date of experience: Dec 01, 2022
Hope Butler
All good in the end

Further too my previous review, Rebecca got involved and explained the issues they were having. She then kept me updated and ensured the products were delivered safely.We got there in the end Thanks

5
Date of experience: Nov 22, 2022
Jayson Morris
Avoid

Avoid! Took payment for items that that didn't have stock of. They're customer service nmtel number advises you that they're busy and to call back another time and then drops your call. It took me 3 weeks to get an email response and I'm still waiting for my card to be credited.

1
Date of experience: Nov 17, 2022
Charlotte
Great Service

Fast response, friendly staff & very helpful, thank you Gwen😊

5
Date of experience: Nov 09, 2022
ByAmaZz
If I want to treat myself to something…

If I want to treat myself to something or buy something special for a friend or relative it's my go to shop. Really lovely things and a great variety.

5
Date of experience: Nov 07, 2022
Val Reed
Rustic Basket

A fabulous price and very well packed and fast. Exactly what I was looking for, very good experience Thanks

5
Date of experience: Oct 31, 2022
Mabel Coleman
Poor customer service

Order placed 30.9.22, was supposed to ship within10-14 days. Reached out via e-mail, twitter, finally phoned after 17 days had passed with no update or shipping confirmation. No reply. Money of course taken straight away. Will now look into raising a case with paypal. Avoid.

1
Date of experience: Oct 20, 2022
Gordon Brooks
Magnetic knife block in wood and stone

Excellent product far superior to other well known products and even better value. Prompt despatch h and delivery.Excellent

5
Date of experience: Oct 15, 2022
Derick Powell
Marked cloudy light

Ordered a bedroom light looked amazing had an electrician put it up for us and it wasn't untill we had a bulb in that we noticed that all the glass was cloudy and marked sent phots off to siver mushroom only to be told there is nothing they could do as it had been fitted so disappointed the light cost over £100 and now we have to pay for a replacement light and some one to take it down and fit a different light will not be shopping with this company again.

1
Date of experience: Oct 14, 2022

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