Review Time
The whole process was pretty straightforward and the team was very helpful with any questions that I had. I received my new set of furniture pretty quickly and all in perfect condition. I love my new chest of drawers which really compliments my entire room :) Thank you, and will definitely be back for more beautiful furniture.
Excellent service and high-quality furniture! The ordering process was smooth, and delivery was on time. The pieces are not only beautiful but also sturdy and well-made. Customer support was responsive and helpful throughout. I’m extremely happy with my purchase and would highly recommend this company to anyone!
Updated Feb 25- The company have made contact and explained the robot 🤖 message service had errors. Runners have now been posted so resolved issues. I have bought mirrored dressing table with 2 side bedroom cabinet and stool. Delivery and items are good however contacted them Nov 24 on chats/ emails to ask for a new runner for my top dressing table draw. I was reassured on multiple of occasions via chat/ reviews they said they would post runner and still not received. After service is poor. I would not recommend this company due to after service care.
Update: A big thank you to James who reached out to me directly to resolve this issue. The refund is being issued as requested and James was kind enough to allow me to keep the mirror to avoid further courier costs being incurred and as a gesture of goodwill. For further information, the goods themselves were of high quality, it was the description which was incorrect on the website.I bought a stone coloured mirror online - clear colour from the pictures and the description. Charged £30 for specialist courier delivery who are even meant to come in and unpack your delivery according to the email but this did not happen so beware of rip off courier charges.When I opened the mirror the box said it was silver not stone and the colour once unpacked is clearly a shimmery silver - nowhere near stone.I asked the company to exchange for the correct item and the insult was that it must be the lighting as they are definitely the same colour. I've never heard anything so silly and insulting when it's clear as day they are totally different colours, even as described on the box. Since then, the company have ignored my correspondence so my bank will be disputing this on my behalf.
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