Review Time
I am very upset with this company! I saw a charge on my card that I did not make to them and disputed the charge. Simply pleasures lied in the response stating I purchased from them and that whatever was ordered was delivered. THEY KNOW NOTHING WAS SHIPPED TO ME AND HAVE HAD MY MONEY FOR 3 MONTHS MAKING EXCUSE AFTER EXCUSE FOR WHY MY FUNDS HAVE NOT BEEN RETURNED. GIVE ME MY MONEY BACK!!!
I went to their Bournemouth store and the staff were really friendly and made me feel comfortable talking about gifts for my girlfriend. I decided not to buy straight away and placed the order online instead, the parcel was sent in discreet packaging and arrived as expected. My girlfriend is very happy and I've bagged some brownie points in the process 😁
Had a really positive experience with simply pleasure. Have used them several times. Discreet packaging which is a must with a busy household, great prices for good quality products. I have been exceptionally pleased with the products I received and can't fault them. ;) I did accidently duplicate an order which customer services rectified when I spoke to them. They were really helpful and I will continue to use them.
Hello this is Vannetta king again I tried to send my order number to the email address that you gave me but it didn't work for some reason. But I have the order number as well as req so can you please contact me by phone my number is 816-715-1692
**Updated** I did receive item Saturday after all and thd product was really good. Can't fault them amazing customer service and product!Really impressed with the customer service, I ordered something and paid extra for saturday delivery! had a email from dpd saying it would be delivered Saturday but on tracking said Monday. Couldn't get through to anyone at dpd so rang simplypleasure and they said they would chase it up for me and ring me back it 10mins and they did ring me back in 10mins and said it does indeed say two different things on email and dpd website and even though the fault was with dpd and not them they refunded me the delivery even though it could still come Saturday. They could not do enough or be more apologetic really helpful friendly customer service. Hopefully the product will be as good as there customer service 🤞 review on that to follow
Went in to the Oldham branch just to look around and see if there was anything we might want. The woman mentioned there was a 3 for 2 offer on so we spent some time walking around. We hadn't even decided if we wanted anything before the woman stood at the till started having a go at us with an attitude. She said "are you buying anything or are you just gonna wonder around laughing at the products cuz I've got things to do today" we weren't walking round laughing at the products we were laughing between ourselves in normal conversation. It's not as if we are a bunch of teenagers that went in to have a laugh, we're just a couple. Also I'd love to know what she had to do that was so important considering the shop doesn't close until 8 and we arrived around 5. If you can't understand the concept of shopping around and looking before buying you shouldn't work in a shop. It wasn't as if we were causing any trouble just looking at what was available. Left right after that because no way am I buying something from someone that's going to act like that. Don't know who trained her to react that way but she needs retraining. Absolutely ridiculous. Won't be going back.
The lady at the counter at Holdenhurst road was so helpful, professional and attentive to helping me choose which items I should get in line with my needs, and she was also very knowledgeable about all the products. I left feeling confident I came to the right place . Job well done 11/10
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Simply Pleasure is an award-winning adult retailer and joins Prowler, Prowler RED and Soho Original Adult Store under the ABS Group banner of adult stores. With 24 stores and 130 staff across the country, we’re also the UK’s largest adult retailer and we’re known for our wide variety of sex toys, vibrators, cock rings, lubricants, sex essentials and more. We give you access to affordable sex toys, but also stock luxury vibrators and adult brands. Our range of strokers and masturbators for him has made us a leader in men's pleasure, while our bullets, clitoral vibes, and rabbits have made us a front-runner in pleasure products for her, too.See more
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