simplypleasure.com

4.2
4.2 Based on 201 reviews

Simply Pleasure is an award-winning adult retailer and joins Prowler, Prowler RED and Soho Original Adult Store under the ABS Group banner of adult stores. With 24 stores and 130 staff across the country, we’re also the UK’s largest adult retailer and we’...

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Average Rating

4.2

/
5

201 Reviews

5 Star
72%
4 Star
8%
3 Star
3%
2 Star
2%
1 Star
14%

Filtered Reviews

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Review Time

Paid for next day delivery turned up…

Paid for next day delivery turned up following day box broken no instructions so no idea how to use item

1
Date of experience: Feb 02, 2021
Claudia Adams
Items didn’t turn up

I ordered 3 things, 2 turned up, 1 did not, I emailed and had refund processed same day as they wasn’t gonna be with me for a further week, that was after waiting three days for next day delivery

3
Date of experience: Feb 01, 2021
Paddy C.
Order arriven on time!

Order arriven on time!! Great service and awesome products! Love it x

5
Date of experience: Jan 15, 2021
Angelito687
Goods arrived promptly and were as…

Goods arrived promptly and were as advertised.

5
Date of experience: Jan 11, 2021
Oswald Brooks
Fast and discreet service

Order arrived with all items within 4 working days, and within 48h of payment (may have been even quicker if I had paid by card rather than PayPal).Very good service and discreetly packaged too, thank you.

5
Date of experience: Jan 08, 2021
KF74
Everything was nice and easy.

Everything was nice and easy.Just had a lot of trouble with tracking my package and I did not receive a confirmation mail of my order.Received my package yesterday, quite happy with it. Will definitely try to order more.

4
Date of experience: Jan 07, 2021
Ethan Fry
Excellent service

4
Date of experience: Jan 03, 2021
Furiiously35
no communication, did not arrive as promised

zero out of five! i had no idea my purchase had even gone through. i have yet to even receive an order confirmation email from the team. i was told there would be same or next day dispatch, and 8 days later, i haven’t heard a SINGLE thing. i understand the holidays are hectic, but why take someone’s payment, promise a timeline you can’t meet, without even confirming the order has gone through? and now i’m being asked to leave a review and i STILL haven’t heard if or when my order is going through.

1
Date of experience: Jan 01, 2021
gugus300
Fantastic service and products

Great service and products.

5
Date of experience: Dec 16, 2020
Amina R.
Good!

Kind, Helpful, instantly got my refund

4
Date of experience: Dec 07, 2020

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Business Details

  • Simply Pleasure is an award-winning adult retailer and joins Prowler, Prowler RED and Soho Original Adult Store under the ABS Group banner of adult stores. With 24 stores and 130 staff across the country, we’re also the UK’s largest adult retailer and we’re known for our wide variety of sex toys, vibrators, cock rings, lubricants, sex essentials and more. We give you access to affordable sex toys, but also stock luxury vibrators and adult brands. Our range of strokers and masturbators for him has made us a leader in men's pleasure, while our bullets, clitoral vibes, and rabbits have made us a front-runner in pleasure products for her, too.See more

  • email customercare@simplypleasure.com
  • call 08001223669
  • language https://www.simplypleasure.com

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