Review Time
Ordered their VPN service and router: A-Z very poor experience.1. You get a shipment from Amazon with the VPN router. I do not remember giving consent that they may order in my name from Amazon. Seems to be their way of getting around import taxes2. You need to set up the service yourself and fiddle through the VPN router menu3. The VPN service uses old and outdated vpn protocol: pptp - which explains why the connection is slow and insecure4. I had a failed credit card payment. They asked me to update the details on their website which I did. I was then manually charged, which can only mean they openly store and handle my credit card information which is a violation of PCI regulations. A day later and the service is still blocked and they now claim they never received a payment. I have proof of their charge here.In conclusion this seems like a poorly run organisation selling a dropship service from Amazon and have the customer self-install outdated services only to back this up by even worse service.
Ordered their VPN service and router: A-Z very poor experience.1. You get a shipment from Amazon with the VPN router. I do not remember giving consent that they may order in my name from Amazon. Seems to be their way of getting around import taxes2. You need to set up the service yourself and fiddle through the VPN router menu3. The VPN service uses old and outdated vpn protocol: pptp - which explains why the connection is slow and insecure4. I had a failed credit card payment. They asked me to update the details on their website which I did. I was then manually charged, which can only mean they openly store and handle my credit card information which is a violation of PCI regulations. A day later and the service is still blocked and they now claim they never received a payment. I have proof of their charge here.In conclusion this seems like a poorly run organisation selling a dropship service from Amazon and have the customer self-install outdated services only to back this up by even worse service.
We’ve been using Skycards for over six years now. Bearing in mind that we’re based in rural France, we expected that our communications might be a little difficult. Far from it – we’ve been tremendously well supported. Even through the national rollout of fibre connection across France the set up has remained stable and effective. On the odd occasion that our VPN has acted up we’ve been fortunate that Josh is the one who’s picked up our service request – his speed of response and attention to detail are second to none. We listen smugly to friends who have difficulties with other providers and always take the opportunity to recommend Skycards. And we won’t stop! Thank you all.
We’ve been using Skycards for over six years now. Bearing in mind that we’re based in rural France, we expected that our communications might be a little difficult. Far from it – we’ve been tremendously well supported. Even through the national rollout of fibre connection across France the set up has remained stable and effective. On the odd occasion that our VPN has acted up we’ve been fortunate that Josh is the one who’s picked up our service request – his speed of response and attention to detail are second to none. We listen smugly to friends who have difficulties with other providers and always take the opportunity to recommend Skycards. And we won’t stop! Thank you all.
In a world where many customer services are either abroad or working from home it is a delight to find a company at the top of their game and a support worker Josh who knows how to deal with non-technical customers such as myself. We live in France and required access to UK programmes.Josh was in a word “ superb” ! Patient, informative and helpful. Plus he was contacting me at 10 pm in the evening.He took me through all the steps to set up firstly a VPN network and then how to connect to NOW TVBefore I retired I was Marketing Director for a very large and well-known companyI know Customer Service at its best.This was at the highest level possible!Ian CHUBB
In a world where many customer services are either abroad or working from home it is a delight to find a company at the top of their game and a support worker Josh who knows how to deal with non-technical customers such as myself. We live in France and required access to UK programmes.Josh was in a word “ superb” ! Patient, informative and helpful. Plus he was contacting me at 10 pm in the evening.He took me through all the steps to set up firstly a VPN network and then how to connect to NOW TVBefore I retired I was Marketing Director for a very large and well-known companyI know Customer Service at its best.This was at the highest level possible!Ian CHUBB
This company experienced an unforeseen shipping error resulting in delay of refund but finally came through and lived up to their high ranking here on TrustPilot. To anyone looking for a Sky package anywhere in Europe I would have no hesitation in recommending Skycards.eu as the de facto source to turn to. A+++++
This company experienced an unforeseen shipping error resulting in delay of refund but finally came through and lived up to their high ranking here on TrustPilot. To anyone looking for a Sky package anywhere in Europe I would have no hesitation in recommending Skycards.eu as the de facto source to turn to. A+++++
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Europe's leading supplier of Sky cards, Sky+ HD digiboxes, IPTV set-top boxes and accessories to watch Sky UK TV Abroad.. Orders shipped worldwide.
