Review Time
I urge you to take a moment to read this genuine review, as it contrasts sharply with the purchased reviews found elsewhere. My initial two orders went smoothly, but things took a turn when I attempted a $300 order. The so-called "pro" failed to complete it and showed minimal effort in trying. When I reached out to the support team for a cancellation and refund, they assured me they would find a new booster. Five days passed with no action taken. Instead, they offered me site credit and a meager $20 bonus (despite me paying $35 for express service!). After waiting five days for a resolution, I had enough. Now, I’ve been trying to secure a refund for over a week, but my emails are being ignored. I'm currently on my fourth email, reiterating that I do not want site credit; I want my money back. This level of support is unacceptable, and I feel compelled to report this situation to the appropriate authorities. I strongly advise staying away from this service.
I must admit, I was quite doubtful at first. I decided to give it a shot, and to my surprise, I was connected with a professional in under 15 minutes. The service was outstanding! I'm extremely satisfied with my purchase and will definitely return for more. Highly recommend! 😊
Fantastic experience! The delivery was incredibly fast, and the communication was top-notch. The online platform allowed me to chat with the person handling my delivery for each order. The entire process from payment to delivery was quick and hassle-free.
Long story short I was given a link to place my order but the values set in the link were wrong and I ended up overpaying by almost 2.5 times the correct amount. Instead of just refunding me the difference the customer support refused and practically demanded I use it as store credit instead. When I turned them down they started claiming they were entitled to 30% of it which would've totaled to almost 100 euros which was almost as much as the actual order amount I was supposed to pay.
Mind you my order hasn't even been started yet but the second I point out how it's blatant theft both the customer service and accounting team ghost me for almost a week so far. This company is not trustworthy with your money. They'll unabashedly do anything they can to keep it and just pray you give up and let them do what they want.
The delivery was quick and straightforward, with clear communication throughout the process. I have no concerns at all. I would certainly choose this team again, as the delivery time, overall experience, and customer support were all fantastic! :)
The whole experience was incredibly quick. From the moment of purchase to the delivery, the speed and communication were outstanding. The support team addressed all my queries throughout the process. I placed another order right after receiving my first one.
This company is incredibly disappointing; I strongly advise against purchasing or engaging with them. It took them four days, and they still failed to process my order. During that time, their chat support kept saying they would 'follow up with their team,' yet nothing happened. The so-called 'professionals' informed me they couldn't fulfill my order and suggested I request a refund. When I mentioned this to the chat agent, they simply replied, 'I will nudge the professional to process your order.' Hours and days went by without any updates, regardless of how many times I followed up. I requested a refund, and they have yet to respond. It feels like they have taken my money without any justification. They shouldn’t be in business; please stay away from them. I suspect that the positive reviews are fake because it’s hard to believe a service this poor could receive any legitimate praise. Order reference TZ00905 Edit 1: They flagged my review despite me sharing my honest experience. I have saved the entire transcript of my communication with them as proof.
The service delivered flawlessly. A user transferred two blueprints to me without any problems and did so right on schedule. Communication was clear, the process went smoothly, and everything unfolded exactly as promised. Initially, I was uncertain about what to expect, but the experience was quick, professional, and reliable. I will certainly choose this service again for future boosts or transfers. Highly recommended.
They provided their service even better than I expected based on their estimated timeline. The representatives I interacted with were available around the clock, extremely courteous, and supportive. They efficiently met every request, and their platform is user-friendly, allowing for easy project customization.
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