smallpdf.com

4.1
4.1 Based on 800 reviews

Smallpdf - the platform that makes it super easy to convert and edit all your PDF files. Solving all your PDF problems in one place - and yes, free....

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Average Rating

4.1

/
5

800 Reviews

5 Star
74%
4 Star
6%
3 Star
0%
2 Star
0%
1 Star
20%

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Review Time

Veronica Morris
Support team, you're the best!

I had a billing issue, and was desperate because I didn't think there could be a solution – I couldn't be more wrong! The Support Team was so kind, they replied super fast and helped me right away :) thank you forever, especially Venus!

5
Date of experience: Apr 13, 2024
Georgiana Ross
It's unheard of to charge the full…

It's unheard of to charge the full yearly cost after a trial and not refund the customer once they cancel for the unused portion of the year. That's a money grab and a scam.

1
Date of experience: Apr 13, 2024
AznWarrever12
Great support on my refund request

I requested an immediate refund on my auto renewal subscription because I was cancelling my subscription when the auto renewal chimed in and processed it. Thanks to the support for the immediate action and consideration to my request. Great support indeed!

5
Date of experience: Apr 11, 2024
Daphne Harris
Amazing

Amazing, Michelle was really fast and really helpful.

5
Date of experience: Apr 09, 2024
JM60
I had a problem with a direct debit and…

I had a problem with a direct debit and the Smallpdf team responded incredibly quickly and friendly. High praise to the support team. I will definitely buy this for my studies later on. Keep up the good work! I had a problem with a direct debit and the Smallpdf team responded incredibly quickly and friendly. High praise to the support team. I will definitely buy this for my studies later on. Keep up the good work!

5
Date of experience: Apr 09, 2024
Haley Harris
Does what is says, supported by humans:)

Does what it says on the tin! And very helpful support! Very timely and helpful responses from Venus. Thank you, Venus!

5
Date of experience: Apr 05, 2024
Jermaine Morgan
Customer care is most important when you need support

I had a billing issue that I was unsure could be resolved over email. SmallPDF actress with care, integrity and empathy and had the whole thing sorted out in less than an hour. Great company that deserves success!

5
Date of experience: Apr 05, 2024
Thomas Wilson
Quick respond

I had a quick respond for my request, the support technician Michelle was very helpful and communicative!

5
Date of experience: Apr 04, 2024
Taylor
Amazing costumer service

Amazing costumer service! My emails were answered very quickly and Michelle was extremely efficient and willing to help!

5
Date of experience: Apr 04, 2024
Chas Brooks
Michelle was really helpful to me

Michelle was really helpful to me. I’m super grateful for her help and patience.

5
Date of experience: Apr 04, 2024

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Business Details

  • Smallpdf - the platform that makes it super easy to convert and edit all your PDF files. Solving all your PDF problems in one place - and yes, free.

  • email info@smallpdf.com
  • language https://smallpdf.com

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