Review Time
Unethical and unprofessional condut, beware fraudulent transactions, raise dispute with your financial institutions for any unauthorized transactions, seems that is another revenue stream for smallpdf. I signed up for " free trial" account and canceled on the same day as I was not happy with the low quality product, yet smallpdf refused to honour the trial period agreement and refund me
I recently tried out this app for my business needs and had a positive experience with their Customer Service team. They were professional, friendly, and willing to help. Overall, I found the company to be trustworthy, quick to respond, and would recommend their services.
I made a subscription to them i think 2 years ago.I used them for 1 month and then I cancelled the subscription in April 2022. I did not notice that for almost 2 years, until Feb 2024 they kept taking 10 eur from my account. I noticed it by accident one day and logged in to cancel my subscription. I was shocked to see that I had cancelled it in April 2022. I tried to remove my credit card, it did not work. I emailed them, they said they could not find my account. They searched by email and could not find me. The only way to fix this annoyting issue was to change my card, at the bank, to issue me a new one. The funny thing is that the next month they emailed me asking me to update my payment details - becaue they could not charge me. The funny part is that they emailed me on the email address they said does not appear in their system, the one they said had no account associated. They are scammers!
This Product is the best among equals! In addition, the company has the best customer service I have ever seen! Irrespective of the complexity of your problems they will handle everything to your utmost satisfaction. Thank you and keep up the good work!!
I made a mistake by purchasing, but luckily, the customer service was so nice. They not only reacted quickly but also refunded my money. I don't need to book a whole year for this service, but if I do, I will definitely choose this company. Thanks a lot for your service again!
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