smallpdf.com

4.1
4.1 Based on 800 reviews

Smallpdf - the platform that makes it super easy to convert and edit all your PDF files. Solving all your PDF problems in one place - and yes, free....

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Average Rating

4.1

/
5

800 Reviews

5 Star
74%
4 Star
6%
3 Star
0%
2 Star
0%
1 Star
20%

Filtered Reviews

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Review Time

Gorden Wilson
Incredibly quick response and very…

Incredibly quick response and very eager to help me with my problem!

5
Date of experience: Apr 03, 2024
Armand
Web site sensitive to MacOS versions

Strange - couldn't access with MacOS Mojave, but could on an older MacBook running Catalina. Good customer support.

3
Date of experience: Apr 02, 2024
Sam Anders
Great customer service from Shannen

5
Date of experience: Apr 02, 2024
cocosp72
Very helpful customer support

Very helpful customer support, and a really excellent product. I have needed to shrink PDFs fast, and this site has given me the best results.

5
Date of experience: Apr 01, 2024
roctor84
Great customer service experience.

Great customer service experience.

5
Date of experience: Apr 01, 2024
Nathaniel Johnson
ez to do what you need and without…

ez to do what you need and without annoying reminders

5
Date of experience: Mar 31, 2024
John R.
Great customer service

I had a great experience with Venus, a customer service agent. Venus was friendly, professional and responded to my emails promptly. The customer service agents are essentially the face of any business, as they are the people who customers come into contact with. It’s great to see SmallPDF hiring personable agents to represent their company.

5
Date of experience: Mar 30, 2024
Carroll Powell
Support Team

I recently had the pleasure of interacting with the support team for a refund issue, and I must say, their service was exceptional. Not only did they handle my request with the utmost professionalism, but they also ensured that the process was smooth and hassle-free. Their prompt responses and attention to detail made a significant difference. The team's dedication to customer satisfaction is commendable, and I am thoroughly impressed by their efficiency. Highly recommended for anyone in need of reliable and effective support!

5
Date of experience: Mar 29, 2024
Adrian Smith
Thank you shannen

Shannen is so kind to customerShe helps me when i was in hardshipThanks for shannen

5
Date of experience: Mar 29, 2024
Wilfried Anderson
I paid for the wrong service package…

I paid for the wrong service package and thought I would lose all the money. But luckily support helped me get a refund. Besides, they responded to my emails very quickly.

5
Date of experience: Mar 29, 2024

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Business Details

  • Smallpdf - the platform that makes it super easy to convert and edit all your PDF files. Solving all your PDF problems in one place - and yes, free.

  • email info@smallpdf.com
  • language https://smallpdf.com

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