smallpdf.com

4.1
4.1 Based on 800 reviews

Smallpdf - the platform that makes it super easy to convert and edit all your PDF files. Solving all your PDF problems in one place - and yes, free....

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Average Rating

4.1

/
5

800 Reviews

5 Star
74%
4 Star
6%
3 Star
0%
2 Star
0%
1 Star
20%

Filtered Reviews

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Review Time

Logan K.
Top tier service

The service they provided to me was top tier and satisfied all of my needs. The company staff were also super friendly and reassuring. My overall experience with the entire company was overall a very good one.

5
Date of experience: Mar 16, 2024
KingRex1207
The support team has been very…

The support team has been very understanding. Thank you!

5
Date of experience: Mar 15, 2024
Ulysses Bell
They are really awesome…

They are really awesome…! Especially their customer support teamBy mistake I made a transaction and I requested refund. Without any questions they have processed the refund.Thanks to the team and I will always recommend it.

4
Date of experience: Mar 15, 2024
Léa
Au top

Au top ! Site très utile.

5
Date of experience: Mar 14, 2024
Ellie Coleman
Great services and customer service.

Great services and customer service.

5
Date of experience: Mar 12, 2024
Alyson C.
Got the requested refund but had to do a lot of convincing

I had started my trial on 5th March for 7 days. So I was expecting to get charged after 7 days, which would be on 13th March. But they had charged me on the 12th itself. I had cancelled my subscription on the 12th. I had shared the screenshot with the support team for the same. But they did not refund me at the start. I had to calculate and show the discrepancy to them to make sure I got the refund for the subscription. I'm glad that they agreed. For the tool itself, it did what it was supposed to do.

4
Date of experience: Mar 12, 2024
filoulemagicien
Happy trial customer

First of all, the app did what it supposed to and I was happy to try it. As some others, I was slow on cancelling my subscription before the 7-day mark and was charged for it.Customer service was superquick and helpful and resolved this to my satisfaction by creating a refund.

5
Date of experience: Mar 12, 2024
Ken Gallagher
great support team

5
Date of experience: Mar 10, 2024
Ellie Clark
A very nice and friendly support even…

A very nice and friendly support even on the day off. I really recommend. All good.

5
Date of experience: Mar 10, 2024
Herenui78
Customer Support RAWKS

Customer Support, particularly Shannen, was terrifically prompt, friendly and helpful. I made a silly, careless error and Shannen solved it without making me feel foolish or small.I would use Smallpdf again and will definitely recommend the company to others.

5
Date of experience: Mar 09, 2024

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Business Details

  • Smallpdf - the platform that makes it super easy to convert and edit all your PDF files. Solving all your PDF problems in one place - and yes, free.

  • email info@smallpdf.com
  • language https://smallpdf.com

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