smallpdf.com

4.1
4.1 Based on 800 reviews

Smallpdf - the platform that makes it super easy to convert and edit all your PDF files. Solving all your PDF problems in one place - and yes, free....

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Average Rating

4.1

/
5

800 Reviews

5 Star
74%
4 Star
6%
3 Star
0%
2 Star
0%
1 Star
20%

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Juliet Bell
Exceptional Customer Service from Smallpdf

I recently had the pleasure of interacting with Smallpdf's customer support team, and I must say, I was thoroughly impressed. I contacted them to cancel my subscription and request a refund, and their response was prompt and efficient.Michelle from the customer support team handled my request with utmost professionalism. She swiftly processed my refund, and I couldn't be more satisfied with the outcome.Smallpdf's commitment to customer satisfaction is truly commendable. Based on this experience, I would highly recommend Smallpdf to anyone in need of their services.Thank you, Smallpdf, for your outstanding support!

5
Date of experience: Feb 14, 2024
Jonitha
Centre of Excellence

The Customer Care here is a 'Centre of Excellence'!If all centres were this good, there would be less conflict in the world.It is almost worth having an issue just to experience how well they handle it.

5
Date of experience: Feb 13, 2024
Barb S.
Support is aces

Support is aces, progam works terrific, definitely worth the money if you use pdf's often.

5
Date of experience: Feb 13, 2024
Dana Long
Great program and really good customer…

Great program and really good customer service team. They fixed my concern really quickly with my income in mind.

4
Date of experience: Feb 13, 2024
Bella Gomez
Great customer service

5
Date of experience: Feb 12, 2024
Jonny Scott
Very good customer service

Very good customer service - Cha was excellent in helping me.

5
Date of experience: Feb 09, 2024
Randall Bell
Smallpdf - the best forty bucks I spent for work

I use Smallpdf as a teacher, and it is such a great tool to use, the yearly subscription is well worth it with everything that you get. Customer support was prompt and helpful when I had a problem logging in due to an email mishap. Would absolutely recommend

5
Date of experience: Feb 09, 2024
Ju_lelol70
Rubbish customer service for paying customer

Im a paying customer. Could not download a signed document "error document not found". Made the complaint 2 months ago. Customer service absolute rubbish.

1
Date of experience: Feb 09, 2024
Harry H.
Awful service

Awful service. Do not subscribe otherwise, they won’t even offer to refund you if you forget to cancel. I didn’t receive any renewal email and customer service is just awful and not communicative at all.Would suggest you to use any other alternative available online.

1
Date of experience: Feb 06, 2024
Angela Walker
Does not convert Animated GIF into PNG Frames - Only make a One photo

I searched for GIF to PNG and got this, it does not store GIF animated frames into different PNG files, it only convert the static one that show in a standard image.

2
Date of experience: Feb 02, 2024

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Business Details

  • Smallpdf - the platform that makes it super easy to convert and edit all your PDF files. Solving all your PDF problems in one place - and yes, free.

  • email info@smallpdf.com
  • language https://smallpdf.com

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