Name: somersetbridgegroup.com
Telephone: 03448409500
Rating: 3.7

Karlie Brooks Guest

Excellent service from the call…

Excellent service from the call handler.All straight forward and set my mind at ease.Really can't praise the company enough and will be recommending them to people.

Date of experience: Mar 20, 2025

fwgkw Guest

1 year ago

Efficient and empathetic when dealing…

Efficient and empathetic when dealing with claims.

Date of experience: Mar 19, 2025

EA Guest

1 year ago

Tom was very helpful and understand

Tom was very helpful and understand. We ran through the claim and details and he explained all that was needed

Date of experience: Mar 18, 2025

AF7 Guest

1 year ago

Tom was fantastic

Tom was fantastic, calm, informative and helpful. I'm so grateful.

Date of experience: Mar 18, 2025

Duke Smith Guest

1 year ago

Highly recommended

Call customer service showed more than only exceptional commitment to my case. Advisors as Lilianna and Courtney stood out openness and full-understanding of my situation, as well as giving me extensive answers and explanations. That all lets me feel such a relief of stress and anxiety and of course successfully resolve my issues. Thanks for doing that ❤️

Date of experience: Mar 17, 2025

Oswald P. Guest

1 year ago

So far so good

So far so good, had a bang in my van. Panicking a bit contacted Somerset and a guy named Ross was really helpful and professional. So thank you. I will update when it's over.

Date of experience: Mar 12, 2025

WB44 Guest

1 year ago

Great customer service

First time for many years that I have had to use my car insurance. Customer service was very good and straight forward. I would reccomend them 10/10

Date of experience: Mar 11, 2025

Janie M. Guest

1 year ago

Setting The Record Straight

Unfortunately the poor review I wrote for Somerset Bridge Insurance regarding their " incredibly poor service " was written in good faith for what appeared to be this company. This was not the case. It was in fact a scam insurance claim management company who later said their name was ACD , they seemed to be affiliated with another company called Hammond Fleet Care Services who were assisting them in their con.The matter was only discovered when the real Somerset Bridge Insurance contacted me with regards to the claim..... I am pleased to set the record straight.....

Date of experience: Mar 07, 2025

Ingrid S. Guest

1 year ago

Declan was lovely and made me feel at…

Declan was lovely and made me feel at ease during a phone call that made me anxious and caused some stress. Thank you so much for being kind and understanding it’s not nice having a little crash. He was amazing!