Review Time
Brilliant company…bought beds 5 years ago and and was so impressed with the quality that bought another set. Recently had to replace the struts on one of the beds and Feb company were extremely responsive and sent two sets immediately at a very attractive price.
Brilliant company…bought beds 5 years ago and and was so impressed with the quality that bought another set. Recently had to replace the struts on one of the beds and Feb company were extremely responsive and sent two sets immediately at a very attractive price.
Ordered bed on 18th of April, got message can they deliver on a day we are at work type yes or no, sent message back saying no then no reply. Tried to contact company with no reply. Then when I finally got in touch told them days they can deliver and was told would get back to you. Again no return call. Left messages on website plus messages on answering machine, still no reply. Went on auto bot message service finally got call back, said courier let them down got new courier and its with them said will message them and call back with update. But again no info back. And still waiting. Very poor communication in my books.
Ordered bed on 18th of April, got message can they deliver on a day we are at work type yes or no, sent message back saying no then no reply. Tried to contact company with no reply. Then when I finally got in touch told them days they can deliver and was told would get back to you. Again no return call. Left messages on website plus messages on answering machine, still no reply. Went on auto bot message service finally got call back, said courier let them down got new courier and its with them said will message them and call back with update. But again no info back. And still waiting. Very poor communication in my books.
I don't like leaving bad reviews, but this has been such a terrible experience. We ordered our bed and initially the delivery estimate was 14 days. 2 weeks came and went and we didn't hear anything. I called them and they told me it would be delivered at the end of the week. That was weeks ago. Fastforward to now, and we were told it would be here on Saturday, then the courrier (after confirming delivery) called and said they couldn't fit it on the van so we would need to wait another week. All in all, the 14 day delivery has turned into 6 weeks (assuming the bed does actually turn up next Saturday). If you can't deliver in 14 days, then don't say you can.
I don't like leaving bad reviews, but this has been such a terrible experience. We ordered our bed and initially the delivery estimate was 14 days. 2 weeks came and went and we didn't hear anything. I called them and they told me it would be delivered at the end of the week. That was weeks ago. Fastforward to now, and we were told it would be here on Saturday, then the courrier (after confirming delivery) called and said they couldn't fit it on the van so we would need to wait another week. All in all, the 14 day delivery has turned into 6 weeks (assuming the bed does actually turn up next Saturday). If you can't deliver in 14 days, then don't say you can.
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At Sosoftbeds.co.uk, we don’t just sell beds – we create personalized, luxury experiences that elevate your bedroom design. Specializing in custom Ottoman beds, adjustable beds, and premium mattresses, we offer a stunning selection of more than 100 fabrics, allowing you to bring your unique vision to life. Whether you're aiming for a chic, minimalist look or a plush, opulent atmosphere, our bespoke beds provide the perfect blend of style, functionality, and comfort.
Our luxury Ottoman beds are designed with both elegance and practicality in mind, featuring hidden storage to keep your space organized while adding a touch of sophistication. If you're looking to infuse your bedroom with modern elegance, our adjustable beds are the perfect addition, offering tailored comfort that adjusts to your body’s needs – ideal for both restful sleep and cozy relaxation.
Each bed is expertly crafted with attention to detail, using only the finest materials, ensuring durability without compromising on aesthetics. Our customizable options let you choose the perfect fabric, whether you prefer a rich velvet, sleek linen, or contemporary textures that match your home’s design. From classic to contemporary, we have a bed to suit every taste and interior design style.
Let Sosoftbeds.co.uk help you create a harmonious, beautiful space where comfort meets luxury. Our team is here to guide you through every design decision – from choosing the right mattress to selecting the fabric that complements your room’s décor.
Reimagine your bedroom as the ultimate retreat – shop with us today for beds that not only offer exceptional comfort but also make a bold design statement.See more
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