southdownsinsurance.co.uk

4.4
4.4 Based on 680 reviews

Southdowns Insurance services Ltd is a General Insurance Intermediary located in West Sussex. We are licensed and regulated by the Financial Conduct Authority. Our authorisation allows us to arrange and assist in the administration of non-investment insur...

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Average Rating

4.4

/
5

680 Reviews

5 Star
79%
4 Star
6%
3 Star
1%
2 Star
1%
1 Star
12%

Filtered Reviews

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Review Time

CJ41
I booked this travel insurance policy…

I booked this travel insurance policy last night & noticed an error which I emailed about straight away. Problem sorted & corrected with no hassle

5
Date of experience: Jul 04, 2023
KT82
Easy to obtain quotes

Easy to obtain quotes. Covers what we need at a fair price

5
Date of experience: Jul 04, 2023
Marcia Powell
No hassle travel insurance

Provided the exact cover i was looking for with no hassle application

4
Date of experience: Jul 04, 2023
Adrian Prieto
easy to use doesnt take long

5
Date of experience: Jul 04, 2023
Reggie Wilson
Great customer service skills

I didn't want to do the online form as my computer isn't brilliant, so I got the phone number and called. I spoke to a lovely young man named Zazy. He was great, and talked me through every aspect of my purchase. Very nice, friendly and knowledgeable young man.

5
Date of experience: Jul 04, 2023
Averil
A very patient and helpful girl who was…

A very patient and helpful girl who was able to answer my queries. She was prepared to speak slowly and loudly to compensate for my hearing g difficulties. Plus I did not have to wait ages for the phone to be answered

5
Date of experience: Jul 02, 2023
Landon C.
I had no problems with this insurance…

I had no problems with this insurance when I took a travel insurance. Very good

5
Date of experience: Jun 24, 2023
Willow Bell
I found the whole process of purchasing…

I found the whole process of purchasing my holiday insurances strait forward and feel I have opted for a policy with good cover for a reasonable outlay.

5
Date of experience: Jun 20, 2023
GH22
I would put -100000 if this was an…

I would put -100000 if this was an option! Never EVER have I experienced such awful customer service! I will never EVER use this company or any company associated with Southdown Travel Insurance and will be making sure everyone I know or come into contact with are fully aware of this absolutely disgraceful company!!!

1
Date of experience: Jun 12, 2023
Kylie Powell
Excellent Customer Service

I had a quirey on my policy so I phoned in to speak to the team who were very helpful and resolved the quirey immediately. Only issue was the 10 minutes wait time for my call to be answered.

5
Date of experience: Jun 07, 2023

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Business Details

  • Southdowns Insurance services Ltd is a General Insurance Intermediary located in West Sussex. We are licensed and regulated by the Financial Conduct Authority. Our authorisation allows us to arrange and assist in the administration of non-investment insurance contracts. You can check our entry on the FCA website at www.fca.org.uk.

    We currently provide sales and service support for an International General Insurance Intermediary but also offer our own products underwritten by within the AXA group.

    Our sales and service agents are experienced, knowledgeable and efficient, dedicating equal time and attention to service and query calls as they do to quotations and sales opportunities. We aim to provide a service that we can be proud of and one that we would wish to receive if calling or e-mailing into the office ourselves.See more

  • email jane.bason@southdownsinsurance.co.uk
  • call 01903255659
  • language https://www.southdownsinsurance.co.uk

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